Wr9d ago

Resettlement Associate

United States·SacramentoLimited Term, Full-timemid

OtherAssociate

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Overview

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized,

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OtherAssociate

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief Sacramento seeks a Resettlement Associate to serve within the Extended Case Management (ECM) team, supporting refugee individuals and families who require continued and coordinated assistance beyond initial resettlement. The Resettlement Associate assists with the delivery of essential services and ongoing care in collaboration with World Relief staff, local churches, and community partners. This position operates within grant‑funded programs and is responsible for completing required services within established timeframes, as well as maintaining accurate and timely case management documentation. As part of the broader integration team, the Resettlement Associate supports the success of assigned cases through consistent client engagement, effective service coordination, adherence to program requirements, and strong collaboration with colleagues.

This is a limited-term position funded through a grant agreement until 9/30/26 and contingent upon funding extension.

Assist with the collection and organization of eligibility documentation for prospective clients

Connect clients to in‑house services and coordinate referrals to external service providers to support progress toward self‑sufficiency

Support ECM staff with assigned tasks to ensure the timely completion of essential services

Build and maintain positive working relationships with local service providers while representing World Relief Sacramento professionally

Document all participant services, interactions, and activities accurately and in a timely manner in accordance with program guidelines and World Relief Sacramento policies

Maintain and update client records in protected online databases (e.g., Dynamics, Teams), ensuring confidentiality and data accuracy

Support the achievement of grant requirements and deliverables by providing timely, high‑quality services

As needed, transport and accompany clients to appointments with Social Security, Department of Human Assistance, Refugee Health Clinic, ESL and employment service providers, and other required or beneficial services

Participate in ongoing training and professional development to improve service delivery and ensure program compliance

Collaborate effectively with World Relief Sacramento staff across departments and with external partners to support holistic case management

Participate in weekly staff meetings and other meetings as directed by the supervisor

Perform other duties as assigned

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document

Bachelor’s degree in social work or related field of study; or equivalent work experience

Willingness to occasionally provide services outside of normal work hours (evenings and weekends)

Cross-cultural experience

Strong communication skills, with fluency in written and spoken English; bilingual in Dari, Pashto, Arabic, Russian, Ukrainian, or other languages preferred

A valid driver’s license and a satisfactory Motor Vehicle Record (MVR) are required.

Must have access to a reliable, private vehicle and insurance that can be used for local travel and transportation of clients.

Must be comfortable driving a large passenger van.

Alignment with WRS core values of serve, drive, care

Demonstrated success working and communicating effectively in a multi-cultural environment

Familiarity with Sacramento area social service providers strongly preferred

Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters

Strong command of Microsoft Office applications

Proven ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms

Ability to work as part of a team and support program-specific volunteers and interns

Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment;

Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively

Highly self-motivated and comfortable working independently towards case-specific, department, and office-wide goals