ServiceNow Ecosystem Business Development Senior Manager

As the ServiceNow Ecosystem Business Development Director, you are responsible for driving strategic growth across Accenture’s ServiceNow business by originating, shaping, and advancing opportunities centered on ServiceNow’s  AI native Technology, Employee, Customer and Industry workflows.

You are a trusted advisor to clients, ServiceNow leadership, and Accenture account teams, bringing deep expertise across ServiceNow offerings.

You drive executive-level conversations focused on business transformation, AI adoption, workflow modernization, customer engagement, and industry reinvention while positioning the combined value of ServiceNow and Accenture.
 

Strategic Focus Areas

• Agentic AI and Enterprise AI Transformation

• Cybersecurity transformation using Security Operations and cyber resilience solutions.

• Industry-specific AI and digital transformation solutions across one or more industries

Key Responsibilities

• Develop and execute joint Accenture-ServiceNow growth strategies and co-sell motions for assigned accounts/clients.

• Build executive relationships with ServiceNow Partner Development Managers, Customer Engineers, Industry Leaders, and Account Teams.

• Originate opportunities involving ServiceNow Platform capabilities.

• Work closely with Accenture and  ServiceNow leadership team to drive pipeline growth.

• Lead executive workshops, innovation sessions, and value realization discussions.

• Develop business cases and ROI narratives that align technology investments to measurable business outcomes.

• Influence ServiceNow leadership to position Accenture as the preferred transformation partner.

• Create differentiated industry solutions, thought leadership, and joint offerings aligned to ServiceNow priorities.

• Enable Accenture and ServiceNow field teams on joint value propositions and strategic growth plays.

Travel is required for this role.  The amount of travel will vary from 25% to 50% depending on business need and client requirements.

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