Aircall3mo ago

Solutions Engineer, LATAM Market

Mexico City OfficePermanent Full Time Employeemid

SalesOtherSales Engineer

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams.

Technical Tools

SalesOtherSales Engineer

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About the Role:

We are looking for an outstanding Solutions Engineer to join the Revenue team.

You are going to be our #1 Solutions Engineer in LATAM, and you will be able to impact our team and our customers starting from day one.

The Solutions Engineering Team lives at the intersection of Sales, Customer Relations, and Product while enabling all teams with the technical knowledge they need to achieve their objectives.

Working closely with all the local sales directors, Account Executives (AEs), and Account Managers (AMs) during the sales process and throughout the customer life cycle.

You will be providing technical product expertise, especially integration, responding to RFIs, RFPs and helping customers design and lead Proof of Concepts (POC) to showcase Aircall and its capabilities.

Integrations, APIs, and webhooks are the main focus of the team and where we can bring value to your team. You will be mapping your customers and leads processes and tools in order to understand how we can connect Aircall with their existing process and turn their phone system as their productivity tool.

Setting up POC together with your clients providing technical and network expertise also in the pre-sales activities.

A product roadmap champion internally and externally with our Revenue teams and in conversations with prospects and clients.

Building internal documentation on how to build these workflows and empower everyone within the teams with technical expertise.

Working closely with our third-party Partners and resellers in order to enable them for technical complex implementations.

Contribute to the developer platform with materials, solutions, and services offered to clients to share them with the community

You are thrilled by understanding customer needs in all stages of the sales cycle and you love going into the nitty gritty details of their use cases.

You are curious but always critical. Understanding why is what drives your daily conversations and you are ready to challenge people's thinking in a positive way.

You live in the nexus between business, sales, and technology.

You know the basics of at least one programming language (e.g. Javascript, Ruby, Go, Python, etc.) Understand the concepts of web servers and databases.

You have a proven track record of managing complex projects and several stakeholders with different backgrounds (you can convince the Head of sales and also talk tech with the PM)

You already have previous expertise as a Solutions Engineer/Sales Engineer or you have always been the go-to-person for technical questions as playing a role as an AE or Strategic CSM in a tech company.

Fluent in both Spanish & English

Listing Details

Posted: January 22, 2026
First seen: March 26, 2026
Last seen: April 24, 2026

Posting Health

Days active: 29
Repost count: 0
Trust Level: 33%
Scored at: April 24, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

Apply for this position

Aircall

lever

We believe in the power of conversation. We want to empower Sales & Supports teams to truly connect with customers, bring meaning to a conversation, and create long-lasting business impact.

Employees

750

Founded

2014

Domain

Jobs

External application · ~5 min on Aircall's site

Please let Aircall know you found this job on Jobera.