Specialist II, Inside Sales

We are seeking a highly motivated Inside Sales Specialist II to join our Global Sales Operations team. In this role, you will serve as a key business partner to Account Managers supporting strategic customers in Taiwan. You will be responsible for driving operational excellence across the Forecast-to-Cash process, ensuring accurate forecasting, efficient order management, and seamless collaboration with Sales, Operations, Planning, Finance, and Business Development teams.

This position is ideal for someone who thrives in a fast-paced global environment, possesses strong analytical capabilities, and can effectively manage multiple priorities while maintaining exceptional attention to detail.

• →Manage the complete Forecast-to-Cash cycle for assigned accounts, including forecast management, quotation preparation, order validation, delivery schedule coordination, and payment tracking
• →Identify and flag potential upsides or risks related to quarterly and annual targets to drive success.
• →Facilitating forecast alignment and production slotting activities with internal departments and enhance the operation efficiency
• →Collaborate with Account Managers to prepare accurate quotations and product configurations within ERP systems
• →Review customer documentation and ensure timely, accurate order processing.
• →Work with Finance to manage bundled/package deals and monitor customer credit status
• →Act as the regional point of contact for internal and external audits, ensuring compliance with company policies and control requirements.

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 5–10 years of experience in sales operations or a business-related field, preferably in the semiconductor equipment industry.
• Fluent English communication skills, both written and verbal, to effectively connect with teams

• Proficient in SAP, CRM, Salesforce, and power BI to leverage technology in your role.
• Experience working in global, cross-functional teams, bringing diverse perspectives together.
• Highly proactive, with strong attention to detail and the ability to manage competing priorities with ease.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.