Casual Venue Experience Coordinator

Here at Bay Venues, we are all about ensuring we create memorable moments - and we do so intentionally through connection and fun with each other and our community. Our values of Manaakitanga (Service), Whakawhanaungatanga (Relationships),  Kaitiakitanga (Caring) and  He Toi Tangata (Excellence) are lived on the daily as we strive to enhance the wellbeing of the people we serve. It’s no small feat, but we know that when we facilitate connections and collaborate with others, great things will happen! 

Based at our vibrant Mercury Baypark Arena, our newly created Venue Experience Coordinator roles play a vital part in bringing community events to life. From preparing the venue, planning sporting events and welcoming our customers to site, you'll help ensure every visitor enjoys a seamless and memorable experience. This is a hands-on, physical role perfect for someone who enjoys variety, teamwork, and being part of bringing community and sporting events to life 

About the Role: 
As our Venue Experience Coordinator you'll be the welcoming face of Mercury Baypark,  preparing our venue for a wide range of sporting and community events. No two days are the same! 

 
Key responsibilities include: 

• Ensuring a high level of customer experience is delivered  

• Ensure the smooth planning and delivery of community and sporting events by following schedules and safety procedures 

• Leading the setting up and packing down sports equipment 

• General administration and support for arena based teams and colleagues 

• Build strong relationships with regular users 

• Deliver basic technical support as required  

About You: 
We’re looking for someone who can lead with energy, initiative, and a can-do attitude, creating a collaborative culture with other departments. Our ideal candidate will: 

• Be customer focused 

• Be physically fit and comfortable with manual work 

• Have a positive, team-first approach and strong communication skills 

• Be reliable, proactive, and safety-conscious 

• Be open to learning and contribute to continuous improvement 

So why not join us? We have the right purpose to fuel meaningful careers, the right attitude to support work life balance, and the right leadership to foster an amazing culture.  No matter your age and stage you may be, we are an inclusive bunch all driven by our vision of creating The Best Venues for the Bay. Come on – take the punt; you won’t regret it!   

Applications close 19 June 2026