Bazaarvoice1mo ago

USD 100836–151254/yr

Finance Revenue Operations Manager

Austin,AustinRemoteFull-timemid

SalesOperationsFinance & AccountingRevenue Operations Manager

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Quick Summary

Overview

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology,

Technical Tools

SalesOperationsFinance & AccountingRevenue Operations Manager

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We are looking for a Manager of Finance Operations to lead the critical bridge between contract execution and financial reporting. You will oversee the end-to-end flow of data from Salesforce CPQ to NetSuite, ensuring billing accuracy and the integrity of our bookings data. This role is a key guardian of our Bookings Policy and is expanding to take ownership of our ARR data cube.As a leader, you will be responsible for a team of 5 US-based employees and 4 offshore FTEs. We operate with a people-first culture that prioritizes accountability; you will succeed here if you can drive high performance while being a dedicated coach and mentor to your team

Manage the hand-off from Deal Desk to Accounts Receivable and Provisioning, ensuring contracts are accurately reflected in NetSuite (ERP) and flow seamlessly into downstream records (billing, revenue recognition, and Certinia, the Services delivery system)

Act as the primary point of contact for the team to resolve escalations on complex deals. In addition to team leadership, this role maintains individual contributor responsibilities and is expected to provide direct hands-on support and coverage during peak volumes or extenuating circumstances.

Drive the team toward successful period-end closes. This role requires flexibility for extended hours and occasional Saturday work during month-end and quarter-end cycles to ensure accuracy and deadline adherence.

Coordinate, review, and deliver ad hoc reporting requests from leadership. You must be comfortable prepping and manipulating this data yourself when necessary.

Partner with Sales and Services to resolve billing or booking discrepancies and Collaborate with Business Technology to optimize and test systems (NetSuite and order management integrations from Salesforce)

Own and enforce the company Bookings Policy across SaaS, Professional Services, and Sampling lines of business. This includes performing a critical monthly analysis to ensure product values are appropriately allocated between these lines for accurate financial reporting.

Oversee the transition and ongoing management of the ARR data cube-the Company’s source of truth for product and customer bookings and retention rates-from

Performance Management: Manage a global team of 9, setting clear KPIs while maintaining a culture of accountability and professional growth.

Regularly communicate bookings results, policy updates, and operational hurdles to the CFO and senior leadership.

Actively mentor team members, focusing on their professional development and ensuring the offshore team is fully integrated into our workflows

5-7+ years in Finance Operations or Revenue Operations, with at least 3 years of direct people management experience.

High proficiency in Salesforce (CPQ) and NetSuite is required. Experience with Certinia (FinancialForce) and Tableau is a significant plus.

Advanced Excel skills and experience managing complex data structures (like ARR cubes).

Strong understanding of SaaS contracts and bookings, billing cycles, and the quote-to-cash process.

Ability to pivot between high-level strategy and deep-dive execution/data preparation.

A track record of driving results through others while maintaining high standards.

Ability to manage burnout, provide empathetic coaching, and develop talent.

Ability to translate complex technical/financial data into clear, actionable narratives for executive stakeholders.

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Same as job location

Listed under

United States

Listing Details

Posted: March 16, 2026
First seen: April 7, 2026
Last seen: April 29, 2026

Posting Health

Days active: 21
Repost count: 0
Trust Level: 51%
Scored at: April 29, 2026

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Bazaarvoice

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Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 6,200 global brand and retailer websites.

Employees

750

Founded

2005

Domain

bazaarvoice.com

Jobs

View 29 jobs

View company profile

Salary

USD 100836–151254

per year