Loan Setup Coordinator

Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity.

Better is looking for a Government Loan Setup Coordinator to join our growing team! The Government Loan Setup Coordinator will work to support our Sales, Processing, and Underwriting teams with daily duties tied to our government loan products. As a Government Loan Setup Coordinator, it will be your responsibility to facilitate the extraction of data from FHA Connection and WebLGY, maintain organized reporting, and work directly with Sales and Processing to ensure a seamless borrower experience.

• Order FHA Case Assignments, CAIVRS, Case Queries, MIP payment histories, and Refinance authorizations within the FHA Connection website

• Complete FHA/VA case transfer requests

• Order VA Appraisals (LIN) and COE within the VA WebLGY website

• Maintain organized reporting and follow through validating all borrowers have cleared FHA holds tracking requirements

• Make all necessary updates to case assignments within FHAC and WebLGY

• Process VA appraisal invoices to ensure timely payment requests sent to accounts payable

• Request VA appraisal reinspections, as needed

• Maintain organized reporting and follow through validating VA appraisals are assigned and reviewed within government mandated time frame

• Serve as the liaison between Sales and Processing highlighting missing documentation to move loans forward

• US based position with a valid US social security number required as the position will be working within government websites

• Detail oriented go getter with the drive to learn government loans

• Ability to handle multiple tasks and projects simultaneously

• Strong written and verbal communication

• Perform well in team environments

• Ability to work well in a high pressure, fast paced environment

• The drive to build something new

• Comfortable working with cutting edge technology

• Proficient working knowledge of Microsoft Outlook, Work, and Excel

• Strong organizational, follow through, and time management skills

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)

• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

• Better’s propriety AI platform makes us an award-winning lender:

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.