Account Manager

At Bright Network, we use technology & data to connect ambitious young people from all backgrounds with the brightest career opportunities. Our leading platform provides our one million+ members with the tools, advice and insights they need to access brilliant opportunities at global companies. We ensure the next generation finds the future they deserve and the 300+ businesses we partner with (including the likes of Amazon, Google & Goldman Sachs) identify the most powerful pipeline of tomorrow’s talent.

Here at Bright Network, we’re going through an extended period of growth, and our Commercial Team are now on the lookout for an Account Manager to join them on their journey…

As an Account Manager you will take responsibility for a portfolio of clients across various sectors & industries – nurturing these relationships year-on-year to build a long-term partnership. Our Account Managers take a consultative and creative approach to understanding exactly how our different product & service lines can help our clients achieve their objectives – and this will be key to your success in the role.

Specifically, you will :

• Manage a portfolio of existing clients already engaged with our products and services - building strong working relationships with relevant stakeholders, understanding client briefs and building out relevant solutions.
• Deliver client presentations, articulating the Bright Network proposition and most relevant value-add solutions.
• Lead client kick-offs to ensure campaigns are well planned, collaborating with internal delivery teams to ensure strong campaign performance - with a view to secure contract renewals.
• Interpret client campaign data to build insights & actions, along with the partner success manager.
• Identify upsell & cross-sell opportunities for additional partnership activities to achieve increased client revenues.
• There may also be new business inbound enquiries, where you will lead from discovery to close and ongoing management.

• You have a strong track record hitting commercial targets in an account or relationship management role.
• You’re keen to develop your expertise as a key contributor to a high-performing commercial team.
• You’re a confident and articulate communicator with a strong commercial acumen & a natural ability to build strong & long-lasting relationships with client stakeholders.
• You’re keen to learn from and collaborate with an experienced commercial team, but happy and keen to hit the ground running at the same time.
• You embody our values of growth mindset, will to win and trusted to deliver, and feel passionately about our mission to build the workforce of tomorrow.

• With a recent £5m funding round, you’ll play a pivotal role in our exciting next phase of growth
• Work on a product that’s genuinely loved by its customers - with an NPS of 91
• We have a 10-year track record firmly established as no.1 players in the market 
• A values-driven company culture - we consistently score 4+ out of 5 in our team engagement surveys proving how much our team love working here 
• An exceptional benefits package including: extremely generous holiday allowance (28 days + 2 week Christmas closure), flexible working & "work from anywhere" policy, £50 monthly wellbeing budget, enhanced Aviva pension, private healthcare with Bupa, enhanced parental leave, regular team socials and company events, & more!
• Our mission - upskilling the next generation of future talent and connecting members with opportunities they otherwise wouldn’t have access to!

• Salary : £40-50K basic + highly generous & competitive variable pay structure
• Start Date : ASAP
• Location : London, King's Cross (with remote & flexible working - minimum 2 days per week in the office)

• 30-minute screening call
• Competency Interview with our Commercial Team
• Presentation & Values Interview
• Final Interview with our CEO

Equal opportunities for all is a core part of what we do at Bright Network. To this end, we welcome applications from candidates of all backgrounds and endeavour to run a fair and equal hiring process at all times. We assess and recruit candidates based on competency and potential, irrespective of their gender, ethnicity, sexual orientation or disability status.

To learn more about our commitment to Diversity, Equity, Inclusion and Belonging, please click here.