Senior Clinical Manager - Community Behavioral Health - CCBHC

SOUND Behavioral Health is growing, and we are hiring a senior clinic manager to lead clinical operations in Auburn, WA!

SOUND is one of King County’s most comprehensive providers of quality mental health and addiction treatment services, supporting our area’s most vulnerable populations.

The Senior Clinic Manager will lead clinical operations at our Auburn clinic. This person will emphasize teamwork, trust, professionalism, efficiency, and customer service while advancing Sound's mission. The Auburn clinic is a CCBHC site. 

While this team member does not provide direct clinical care or carry a caseload, previous experience leading within a clinical setting is required. 

• Oversees all clinic operations and ensures that clinic supervisor(s) and clinic staff are aware of and following Sound policies and procedures.
• Uses reports provided by quality and compliance, finance, and people operations to ensure the clinic is meeting KPIs and budget expectations, and clients are meeting treatment outcomes.
• Provides overall support for the operation.
• Develops and fosters a culture of collaboration, peer consultation, and commitment to professional improvement. Interprets and evaluates staff reports, observes performance and evaluates staff, problem solves clinic-related issues, including the front door, office space use, etc.
• Maintain appropriate staffing support through recruiting, hiring, and training clinical team members.
• Establishes and maintains effective working relationships both internally and externally

Establishes and maintains positive, ethical, and professional working relationships with clinical team members, clients, and outside organizations. Relates to a wide variety of people, including members of ethnic and sexual minority populations, and is respectful of individual and cultural differences.

• Required Master's degree in social work, psychology, or a counseling-related field (MSW, MS, MA).
• Required WAC approved Clinical Supervisor.
• 5 plus years of experience managing, supervising or leading within a clinic setting.

• Has an advanced level of understanding of the concepts of individual and Group therapy evidenced-based practices to provide services.
• Possesses and routinely demonstrates a strong working knowledge of the mental and/or behavioral health and support resources of King County and has a working knowledge with state and local health delivery systems, including knowledge of various funding principles and clinical services mandates.
• Has proven understanding of recovery concepts in behavioral health; synthesizes and applies, as appropriate to their work at Sound.
• Has proven to manage and prioritize multiple tasks, while simultaneously managing crises.
• Establishes and maintains effective working relationships both internally and externally

• Must have a Washington State driver’s license and an insurable driving record. Driving is an essential function of this position. This position will visit hospitals, travel to various clinic locations for business needs, conduct house visits, and respond to situations in the community to support direct reports. 
• Required - Mental Health Professional (MHP) designation.
• Washington State licensure LICSW or LMHC, strongly preferred.

To successfully perform the essential duties of this position, an individual must be able to sit at a desk for four or more hours a day, and use office equipment, including phones and computer keyboards, for four or more hours per day. Individuals must be able to engage vendors, team members, clients and others over the phone and in-person by voice. Regular attendance is an essential function of the position. Reasonable accommodations may be made to assist individuals with disabilities to perform essential position functions.

• Medical, Dental & Vision Insurance: Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team member’s cost.
• Life Insurance (2x annual salary + additional $25,000): paid by Sound
• Long Term Disability Insurance (60% monthly salary): paid by Sound
• Retirement Plan: Sound contributes 3% to team member’s plan; team member is 100% vested.
• Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.
• Health Savings Account: Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year.
• Flexible Spending Accounts: for health care and dependent day care costs (pre-tax)
• EAP: Employee Assistance Plan
• Vacation: 18 days per year, increasing with years of service
• Holidays: 9 days per year
• Sick Leave: 12 days per year
• Bereavement Leave: for death in the family
• Parking: Free at all Sound sites
• Training: Free in-house professional training and $400 annually + 3 paid days approved off-site training
• Service Award: at 5, 10, 15, 20, 25, 30, 35 & 40 years of service

Compensation: $108,472.00 - $114,857.60 per year. 

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