Outside Sales (PRIMELINE) Midwest Remote

Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. 

Our success has compounded since the Company’s humble beginnings in 1988 as a regional T-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes.  We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.

The Account Manager – Hard Goods for Primeline, an S&S Activewear company, is responsible for driving growth, strengthening customer relationships, and expanding Primeline’s presence across key accounts. This role is central to supporting our hard goods product category and ensuring customers receive exceptional service, strategic guidance, and timely solutions. You will collaborate closely with sales, marketing, decoration, and operations teams to uncover opportunities, support customer programs, and help deliver on S&S Activewear’s commitment to quality, service, and innovation.

Monday-Friday, Full-Time, Exempt 

Remote 

Starting salary: $75,000+, depending on experience.

• Build strong relationships with sales, customer service, merchandising reps, and all relevant account stakeholders (finance, marketing, operations, production).
• Understand end-user needs, buying patterns, and customer go-to-market strategies.

• Plan annual customer contact goals by account and maintain a 30‑day calendar in NetSuite.
• Collaborate with marketing to create programs and materials that drive Hard Goods sales (e.g., website training, flyers, promotions, incentives, events).

• Conduct one-on-one meetings with sales reps to uncover opportunities.
• Present new product launches and develop sales plans.
• Use internal resources (marketing, decoration, EDI, pricing, credit, website, custom sites) to uncover and close opportunities.

• Work closely with inside and outside sales partners to achieve company sales goals.
• Partner with the decoration team to educate customers and ensure smooth order flow.

• Manage weekly reporting, 30‑day calendar updates, sales funnel activity, program registration/renewal, DNR management, CRM reporting, and proposal tracking.
• Meet all deadlines for administrative tasks.

• Maintain Primeline’s presence within accounts, including showroom upkeep and collateral management.
• Attend trade shows, industry events, and customer events as needed.

• 3–5 years of experience in account management, sales, or customer-facing roles (preferably in promotional products, wholesale, or B2B distribution).
• Strong relationship-building skills with the ability to influence cross-functional partners.
• Excellent communication, presentation, and customer engagement skills.
• Proven ability to manage multiple priorities, deadlines, and administrative tasks with accuracy.
• Experience using CRM systems (NetSuite preferred) for planning, reporting, and pipeline management.
• Strong analytical and problem-solving skills with the ability to identify opportunities and drive solutions.
• Ability to travel for customer visits, trade shows, and industry events.

• Experience in Hard Goods, promotional products, or imprintable apparel distribution.
• Familiarity with decoration processes, EDI, pricing structures, and sales enablement tools.
• Ability to work independently while collaborating effectively with cross-functional teams.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. 

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.  This job offer is contingent upon the completion of a satisfactory background check.