Senior Account Manager

CSE Crosscom is seeking an experienced Senior Account Manager to drive growth across our two-way radio and telecommunications portfolio in Western Australia.

This opportunity is responsible for managing a client vertical encompassing new business development, strategic account management, and long-term customer partnerships across allocated key accounts. You’ll work closely with operational, technical, and administrative teams to deliver high-value solutions that improve customer outcomes, driving WA’s profitability, and help achieve customer results from their services.

You will continue to be a trusted advisor, build on relationships at multiple levels and take ownership of developing accounts across your sector.

• Identify, develop, and grow new business opportunities within assigned vertical markets and key accounts

• Build strong relationships with stakeholders across all organisational levels, including senior decision-makers

• Understand customer challenges and translate them into tailored product and service solutions

• Lead proposal development, quotations, tender responses, and commercial negotiations

• Manage the full sales cycle from opportunity identification through to close and handover

• Collaborate closely with technical, operational, and administrative teams to design and deliver effective solutions

• Maintain accurate CRM records and provide clear sales forecasting and reporting

• Share market insights and emerging trends with the Regional Sales Manager

• Own and manage key customer relationships post-sale, ensuring ongoing value delivery

• Achieve revenue and growth targets across your portfolio

• Negotiate, review, and renew contracts ahead of expiry

• Identify opportunities to expand services, rentals, and cross-sell additional CSE Crosscom capabilities

• Maintain regular customer engagement to ensure satisfaction, retention, and long-term profitability

• Proactively manage issues and escalate where required to protect relationships

You’re a commercially astute, relationship-driven sales professional with experience selling technical or complex solutions.

• 5+ years’ experience in B2B sales or account management within technical, industrial, or solutions-based environments

• Proven success managing key accounts and delivering sustained revenue growth

• Strong interpersonal skills with the ability to build long-term, trusted client relationships

• Confidence engaging with executive and senior management stakeholders

• Experience in radio, telecommunications, or adjacent technologies (highly regarded)

• Strong written communication skills, including tender and proposal development

• Ability to work closely with technical teams on solution design and problem-solving

• A proactive, ownership-driven mindset with excellent customer advocacy

• Strong attention to detail, forecasting, and reporting capability

• Attractive remuneration package

• Ownership of your vertical with room to grow

• Career development opportunities

• Opportunity to earn through comms

• Adult and accountable environment

• Strong team mentality

• The leverage of a national business

Application Process

To apply for this position, please click on the “Apply” link below and attach a current resume and cover letter.

We are proud to be an equal opportunities employer, we celebrate diversity and are committed to providing a motivating and rewarding working environment. We seek to recruit, develop, and retain the most talented people in our industry.