Manager - Sales Operations

As Manager Sales Optimization, APAC, you will partner with APAC CSS Sales Leaders to improve profitable growth (P3+), pipeline discipline (Unified Sales Desk, USD), forecast quality, and sales productivity across the region. 

You will lead governance and execution around margin management, pipeline health, CRM/USD data quality, and sales operating cadence, while driving adoption of standardized and newly introduced tools, reporting, and best practices across Sales and support teams.

This role is s business partnering role – not a reporting-only function, The successful candidate will combine strong commercial acumen, operational rigor, analytics, and change leadership to translate data into action. The candidate would partner with leaders to improve decision quality and embed consistent execution across a multi-country matrix environment.

• →Partner with APAC CSS Sales Leaders to drive profitability improvement, pipeline health and discipline, forecast accuracy, and sales productivity;
• →Initiate and lead APAC operating cadence for margin review, pipeline review, backlog and aging review, and sales performance governance;
• →Drive discipline in Unified Sales Desk (USD) opportunity management. Strong partnership with all outside sales to ensure strong and accurate data quality, timely updates, and adherence to pipeline standards;
• →Translate P3, pipeline, and sale tool insights into clear actions and priorities for Sales Leaders. Highlighting risks, opportunities, and required interventions;
• →Conduct and coordinate root-cause analysis on margin leakage, pipeline gaps, low-conversion trends, and execution breakdowns across the supply chain process;
• →Standardize reporting, usage of dashboards, and management routines that improve visibility, decision-making, and accountability;
• →Partner cross-functionally with Sales, Finance, Operations and other support teams to address structural issues affecting profitable growth;
• →Drive adoption of sales tools, standardized process, and data discipline across Sales teams, managers, and support teams;
• →Support and coaching for APAC CSS cohort on Sales Tools and other new enhancements to reinforce performance management and execution discipline

• Bachelor’s degree preferred;
• 7+ years of experience in sales operations, commercial operations, business transformation, or revenue operations within a complex matrix organizationl
• 3+ years of people leadership experience, ideally across regional or multi-country teams;
• Demonstrated experience in pipeline governance, forecast cadence, CRM / sales tool discipline, dashboarding, and sales performance management;
• Strong commercial acumen with the ability to connect sales activity, pipeline quality, margin performance, and business outcomes;
• Proven ability to influence senior stakeholders and drive change without direct authority.
• Strong analytical capability with experience turning data into actionable business recommendations;
• Excellent communication and leadership presence; able to engage Sales Leaders with clarity, precision, and credibilityl
• High level of ownership, discipline, and ability to manage competing priorities in a fast-moving environment.