Senior Account Manager

Our client is seeking an experienced Senior Account Manager to join the Port Elizabeth team, · Build and maintain strong long lasting relationships with assigned customer accounts · Ensure service quality and responsiveness by acting as the primary point of contact for customer needs. · Drive account retention and growth by increasing wallet share through cross-selling and solution alignment. · Develop a deep understanding of customer operations and challenges to identify opportunities for the company products and services. · Collaborate with internal teams, including product marketing, supply chain, and engineering, to deliver tailored solutions and support. · Monitor account performance, prepare reports, and provide insights to management on growth opportunities and risks. · Negotiate commercial terms in line with company policies and strategic objectives. · Stay informed on market trends, competitors, and industry developments to maintain a competitive edge. Requirements · Grade 12 · Relevant tertiary qualification preferred · Demonstrated success in account management, sales, or business development, preferably in automation or similar sectors. · Strong commercial acumen with experience managing a diverse portfolio of key accounts. · Excellent interpersonal, communication, and negotiation skills. · Ability to work independently and collaboratively across teams. · Proficiency in CRM systems and reporting tools. · Valid driver’s licence and willingness to travel extensively within the region as required.