New↻ Repost
USD 94000–130000/yr

Solutions Consultant

United StatesUnited StatesRemoteFull Timemid
SalesSales Engineer
1 views0 saves0 applied

Quick Summary

Overview

xMatters, an Everbridge company, is seeking a solutions Consultant to join our team. This is a remote, home-based role open to candidates anywhere in the United States.

Technical Tools
SalesSales Engineer

We’re looking for a Solutions Consultant with experience in software consulting and professional services who enjoys working collaboratively and helping customers succeed. In this role, you’ll deliver consulting services that support the deployment and adoption of xMatters software.

 

Our engagements combine hands-on technical implementation with strategic consulting. You’ll help customers identify their needs, connect business goals to product capabilities, and realize value from their xMatters solutions. The right candidate brings technical aptitude, business acumen, and strong organizational and operational skills—and can work independently with clients to complete projects on time.

  • Build deep technical and business knowledge of xMatters products and use cases.
  • Lead customers through requirements gathering, business-value mapping and workshops.
  • Analyze customer challenges and develop practical insights and recommendations.
  • Deliver post-sale consulting across the full engagement, including client management, implementation and knowledge transfer.
  • Manage customer expectations, project scope and timelines.
  • Identify opportunities for a focused initial deployment that supports adoption and delivers early value.
  • Recommend and implement solutions that meet customer needs within the available time and scope.
  • Configure integrations and data synchronization between xMatters and third-party applications.
  • Communicate regularly with customers and build effective working relationships throughout each project.
  • Help scope consulting engagements and estimate the effort required.
  • Identify opportunities to improve xMatters and proactively develop solutions.
  • Continue developing the skills and knowledge needed to take on broader responsibilities.
  • At least 3 years of experience in professional services, software consulting or implementation.
  • At least 3 years of experience managing projects or client relationships.
  • Excellent verbal and written communication skills, with the ability to explain technical and business topics to stakeholders at all levels.
  • A record of developing and deploying technical solutions.
  • Sound judgment and decision-making, including when information is incomplete or conflicting.
  • Strong project-planning and organizational skills.
  • Analytical problem-solving skills, including the ability to translate customer requirements and objectives into technical solutions.
  • The ability to work independently with integrity and accountability.
  • A solid understanding of incident management, especially major incident management.
  • Familiarity with event management, observability, collaboration-tool integrations and related processes.
  • Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations.

    Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media.

    Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

    Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability.

     
     

    Location & Eligibility

    Where is the job
    United States
    Remote within one country
    Who can apply
    US

    Listing Details

    Posted
    October 8, 2026
    First seen
    October 8, 2026
    Last seen
    October 8, 2026

    Posting Health

    Days active
    0
    Repost count
    1
    Trust Level
    81%
    Scored at
    October 8, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust

    Everbridge, Inc. is a global software company that provides enterprise software applications to automate and accelerate an organization's operational response to critical events, helping to keep people safe and organizations running. Its Critical Event Management (CEM) platform is used by thousands of organizations worldwide to manage the full lifecycle of a critical event.

    Employees
    3k+
    Founded
    2002
    View company profile
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    Solutions ConsultantUSD 94000–130000