URGENT HIRING! Seasonal Customer Service Representatives (Retail account)

PhilippinesPhilippines·Iloilomid
OtherCustomer Service
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Quick Summary

Overview

PLEASE NOTE THAT THIS ROLE IS AN OFFICE-BASED SPECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer Service Representative(Voice).

Technical Tools
OtherCustomer Service

Responsibilities

~1 min read

The following are the specific duties and responsibilities of the Customer Service Representative(Voice).

  • →Back order Inquiries
  • →Billing Questions and Issue
  • →Cancellation of orders
  • →Referring to the manufacturer
  • →Following up on orders or concerns
  • →Product Inquiries
  • →Return and exchange questions and processes
  • →Return requests for faulty products or size issues
  • →Refunds for items
  • →Correcting Shipping errors
  • →Offering Substitutes for items that are out of stock.
  • →Basic Tech Support for items
  • →Tracking inquiry
  • →Warranty request/claim
  • →Wholesale Inquiries
  • →Sales
  • →Payment processing

Requirements

~1 min read
  • Minimum of 6 months Customer service experience
  • Prior knowledge of Retail Ops or similar order processing system is a plus
  • Strong communication skills
  • Quick learner who can pay attention to detail
  • Ability to work well in a team
  • Positive attitude and with desire to help customers

Location & Eligibility

Where is the job
Iloilo, Philippines
On-site at the office
Who can apply
PH

Listing Details

First seen
October 8, 2026
Last seen
October 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
October 8, 2026

Signal breakdown

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URGENT HIRING! Seasonal Customer Service Representatives (Retail account)