Senior Human Resources Manager

Senior Human Resources Manager Location: Houston, TX Reports To: President, Aftermarket Role Purpose The Senior Human Resources Manager serves as a strategic business partner and operational lead for our primary aftermarket service centers. This role is responsible for driving organizational effectiveness, rapid-response talent acquisition, and operational excellence across a high-velocity workforce dedicated to supporting mission-critical defense contracts. You will ensure that HR processes are lean, scalable, and aligned with the rigorous demands of the defense industry. Key Responsibilities Strategic Business Partnership Collaborate with Aftermarket leadership to align HR strategy with operational goals, focusing on labor utilization and workforce flexibility. Utilize Tactical Process Improvement (TPI) and Kaizen methodologies to streamline HR workflows, including payroll adjustments, onboarding, and performance tracking. Operational Excellence & Data Integrity Maintain high "Velocity" in HR service delivery, ensuring that personnel actions, merit reviews, and compliance reporting are executed with 100% accuracy. Audit and optimize HRIS data (Dayforce) to ensure scorecard metrics and Monthly Operations Reviews (MOR) reflect real-time headcount and performance data. Manage the annual merit review cycle and incentive programs for the aftermarket population. Talent Management & Development Oversee end-to-end recruitment for technical roles, including field service technicians, engineers, and skilled trades, ensuring a robust pipeline for surge requirements. Create and facilitate programs to build internal bench strength and elevate management capabilities. Drive a culture of strict accountability and high performance through proactive coaching and developmental performance management. Employee Relations & Compliance Ensure all HR activities comply with federal defense contracting requirements (e.g., OFCCP, ITAR, and DCAA). Lead workplace investigations and resolve complex employee relations issues with a focus on fair treatment and risk mitigation. Serve as the primary point of contact for local community engagement and labor market analysis Required Qualifications Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. MBA or Master’s degree preferred. Experience: 8+ years of progressive HR experience, with at least 3 years in a manufacturing, service center, or defense-contracting environment. Certifications: PHR/SPHR or SHRM-CP/SCP; certifications in Lean Manufacturing or Six Sigma are highly desirable. Technical Skills: Proficiency in Dayforce or similar enterprise-grade HRIS platforms. Advanced expertise in data analytics and scorecard management. Travel: Ability to travel between service centers as required (approximately 20%).  Must be a U.S. Citizen  Core Competencies Operational Mindset: A focus on efficiency, "Lean" thinking, and continuous improvement. Urgency & Velocity: The ability to move fast without sacrificing precision in a high-stakes environment. Influence: Proven ability to coach senior operational leaders and navigate complex, matrixed reporting structures.