Catering Sales Manager

Four Seasons New Orleansmid

SalesSales Manager

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Quick Summary

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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SalesSales Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

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Four Seasons Hotel and Private Residences New Orleans is seeking a dynamic Catering Sales Manager to join our team. In this role, you will drive catering and event sales within the corporate and social markets through proactive prospecting, relationship-building, and strategic sales efforts. The successful candidate will secure and execute exceptional events while upholding Four Seasons’ renowned service standards and maximizing revenue and profitability.

Responsibilities

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Proactively generate and secure catering and event business through prospecting, client inquiries, and relationship-building to achieve sales and revenue goals.
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Conduct site tours, planning meetings, tastings, and client presentations for corporate events, social gatherings, and weddings.
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Collaborate with Sales, Catering, and Operations teams to optimize event space utilization and ensure seamless event execution.
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Manage all aspects of confirmed events, including contracts, event details, Banquet Event Orders (BEOs), client communication, billing accuracy, and revenue-enhancing upsell opportunities.
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Oversee on-site event execution to ensure exceptional guest experiences, client satisfaction, and adherence to Four Seasons service standards.

3-5 years previous catering sales experience, primarily in the corporate market
Luxury hotel or fine dining offsite catering experience preferred
Exceptional selling, interpersonal and communication skills
Ability to handle multiple tasks and make decisions in a fast-paced client driven environment
High level of attention to detail

Work a flexible schedule that includes irregular hours, weekends and evenings. Extended shifts may be needed.
Work in an autonomous, fast-paced, high standard environment that will require quick and effective problem solving.
Constant collaboration with a passionate team dedicated to excellence, innovation, and the renowned Four Seasons service culture.