Migration Specialist

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all. Job Overview: We are seeking a detail-oriented and client-focused Migration Specialist to manage and support client data migration processes. This role involves working closely with clients through remote access, guiding them through migration tools, and ensuring a smooth and accurate transition. The ideal candidate is highly organized, technically capable, and excels in communication and customer service. Key Responsibilities: • Manage multiple client appointments daily, ensuring timely and efficient service delivery • Work with tools and platforms including Salesforce, Microsoft SQL Server, and SSIS • Maintain accurate and thorough documentation throughout the migration process • Communicate clearly and professionally with clients and internal teams • Connect with clients via remote access to support migration activities • Guide clients step-by-step through the migration tool • Address and resolve client questions related to the migration process Requirements The ideal candidate demonstrates: • Strong analytical thinking and problem-solving skills • A customer service-oriented mindset • Excellent verbal and written communication skills • Initiative, integrity, and self-confidence • High attention to detail and strong time management abilities • A willingness to learn and adapt in a fast-paced environment • A self-motivated, personable, and dependable work style • Comfort working directly with clients in a remote setting Qualifications: • Strong computer and technical skills • Effective time management and organizational abilities • Excellent interpersonal and communication skills