Communications and Engagement Specialist

The Communications and Engagement Specialist supports the Head of Communications and Stakeholder Engagement to deliver engaging, clear, impactful and external communications and campaigns.

The role combines strong writing and digital content skills with sound judgement and stakeholder awareness, supporting communications across multiple channels including the website, employee intranet, media, campaigns and social media.

Working closely with teams across the business, the Communications and Engagement Specialist will deliver clear, consistent and engaging communications, support stakeholder engagement activity and contribute to major projects such as water quality initiatives and infrastructure programmes.

The role will be instrumental for ensuring consistent messaging, improved responsiveness and public trust, particularly during periods of increased demand and high-profile and complex challenges, such as water quality and supply risks and long-term infrastructure investment.

The role contributes directly to Jersey Water’s success by strengthening communications capability, supporting strategic programmes and ensuring effective, consistent engagement with both all stakeholders. 

This position is varied and fast-paced, balancing planned campaigns and projects with reactive communications and emerging issues.