Knowbe419d ago

Tech Support (Portuguese + English Speaking) (Hybrid in Sao Paulo, Brazil)

Brazil·São Paulomid

Customer SupportOtherSupportFintech Support Engineer

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Quick Summary

Requirements Summary

* English: Advanced/Fluent (Required). Must be comfortable conducting technical training and taking live calls in English. Portuguese: Native/Near-native speaking and writing skills.

Technical Tools

Customer SupportOtherSupportFintech Support Engineer

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Responsibilities

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Excellent time management and organization skills with the ability to prioritize tasks in a fast-paced environment.
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Ability to demonstrate integrity, accountability, respect, and commitment as a representative of the company.
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Strong collaborative and teamwork skills.

Requirements

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What We Offer

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We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.