Associate Account Manager

Every effort has been made to make this job description as complete as possible.  However, it in no way states or implies that these are the only duties the incumbent will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

• Confirm orders/inventory are shipped/received accurately and properly
• Organize meeting recaps and product development requests
• Responsible for supporting account management and clients to maintain a positive business relationship
• Provide administrative, logistics, and clerical support to ensure effective operations within the organization
• Responsibilities include managing various databases, maintaining, and updating information, and producing a variety of routine and special reports assigned
• Supporting team including scheduling, evaluating projects, developing and maintain spreadsheets and calendars, participating in client meetings, capturing meeting minutes, scheduling, billing review, etc.

• Assist with special projects
• Providing exceptional customer service
• Punctuality and regular attendance are required on the job

• As observed by manager and others.
• Review of documentation.
• Project outcomes and results are delivered in a safe, competent, and efficient manner as determined by internal and external processes.
• Conduct and interpersonal relationships contribute positively to the delivery of projects and services, and to orderly operation of the department and the organization.
• Skills are maintained and enhanced through meetings with interdisciplinary team members, participation in planning activities, and attendance at in service and continuing education programs.

Education:                                       Bachelors’ degree in business or related filed preferred

Special Skills/Qualifications:        Prior experience in retail support activities preferred, excellent organizational skills, exceptional written and oral communication skills, comfortable in a fast-paced environment, good interpersonal skills, collaborative, ability to work closely with a team, analytical, reliable, deadline driven and detail oriented. Proficient with Microsoft Office (Word, Excel, PowerPoint) is a MUST

MENTAL AND EMOTIONAL REQUIREMENTS: The incumbent must manage stress appropriately; make decisions under pressure; handle multiple priorities, work alone; work in areas that are confined and/or crowded.

ENVIRONMENTAL CONDITIONS: The incumbent will never be exposed to toxins, chemicals, detergents, and extreme temperatures (30degrees F – 115 degrees F), dust, fumes, moving mechanical parts, x-ray/electromagnetic energy, high pitched noises, Communicable diseases, or gases.  The incumbent will spend approximately 90% of their time indoors.

PHYSICAL DEMANDS: SEDENTARY WORK: Lifting 10 lbs. maximum and occasionally lifting and/or carrying articles.

PHYSICAL REQUIREMENTS:  This position requires stooping, kneeling, bending, manual dexterity, repetitive hand and arm coordination, finger dexterity, vision acuity both far and near with depth perception.  The incumbent will sit 75% of the time and stand/walk 25% of the time.

CONTACTS / INTERACTS WITH:             Other employees, clients and vendors

POSITION DESCRIPTION REVIEW/REVISION DATE:                                 Date: 3/3/2023

I have reviewed the essential job functions and requirements of this position.