Customer Operations & Collections Specialist

Lithuaniamid

Finance & AccountingCollections Specialist

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Main responsibilities Providing customer support via phone, email, and other communication channels throughout the entire agreement lifecycle by assisting customers with information, inquiries,

Technical Tools

Finance & AccountingCollections Specialist

Responsibilities

~1 min read

→Providing customer support via phone, email, and other communication channels throughout the entire agreement lifecycle by assisting customers with information, inquiries, and requested services;
→Managing internal systems by updating customer information, processing requests, and executing operational tasks;
→Monitoring and controlling outstanding payments and carrying out follow-up procedures;
→Preparing letters, documentation, and materials related to debt collection and administrative processes;
→Communicating with insurance companies regarding claims and customer-related matters;
→Maintaining accurate records and performing data entry in internal systems;
→Supporting daily operational and administrative activities;
→Collaborating with other departments to ensure efficient customer experience and smooth issue resolution;
→Performing other tasks assigned by the direct supervisor.