Assistant Service Manager

Assistant Service Manager   Step Into Leadership While Staying Hands-On   What You’ll Be Doing We are seeking an Assistant Service Manager with a “Whatever It Takes” approach to join our team. In this full-time role, you will support a multi-site Service Manager in ensuring the physical aspects of the community meet both company standards and applicable laws, while helping lead day-to-day maintenance operations. This is a great opportunity for a skilled technician with strong HVAC and plumbing experience who is ready to take the next step into a leadership role. As the Assistant Maintenance Manager, you will: Support the Service Manager in overseeing daily maintenance operations across the team Help manage, develop, and mentor team members in diagnosing problems and completing repairs Provide hands-on troubleshooting across HVAC, plumbing, appliances, electrical, and general maintenance Assist with preventative maintenance planning, make-readies/turns, and work order Help manage inventory and coordinate supply ordering Regularly inspect community buildings, including vacant units Participate in and help coordinate the on-call schedule including availability for emergency situations and weather-related events Assist with grounds maintenance, snow removal, and overall curb appeal Communicate effectively with residents, team members, and leadership   Compensation & Incentives: Base Pay: $24.00 – $27.00 per hour Up to 50% Rent Discount Property Staff Shared Renewal Commissions – paid monthly $300 Morgan Essentials – paid quarterly On-call Appreciation: $15/day for holding the on-call phone Medical, Dental, and Vision benefits 401(k) Retirement Plan with Company Match Generous paid time off, including 10 holidays per year and sick leave   Hours & Schedule: Monday – Friday: 8:00 AM – 4:30 PM Paid rotating on-call participation required Must be available and prepared for emergency events Schedule subject to change based on business needs   What We’ll Expect from You: Minimum 3 years of maintenance or related trades experience required (multifamily strongly preferred) Strong hands-on experience with HVAC and plumbing systems Ability to balance hands-on work with leadership responsibilities Experience supporting or leading maintenance operations, including scheduling, work orders, and team coordination Comfortable using smartphones, mobile apps, email, and systems for communication and operations Strong communication and customer service skills when interacting with residents and team members Active, valid driver’s license and a personal vehicle Must live within a reasonable commuting distance to support on-call needs HVAC / EPA / CFC certification preferred   #AC6129