Mechanical Technical Assurance - Cosy (Octopus Trusted Partners)

Booking, coordinating, and carrying out health checks on Octopus Trusted Partner (OTP) ASHP installations

Assessing compliance with mechanical standards and best practice (e.g. G3, water regs, MCS,  controls) alongside overall system integration

Acting as the primary point of contact for OTP technical queries, escalations, and aftercare issues

Supporting and managing mechanical safety or compliance escalations, ensuring timely and appropriate resolution

Working closely with technical design engineers, the wider Cosy heat pump team, and OES stakeholders to support OTP requests from initial query through to resolution

Providing clear, constructive feedback to partners following health checks, highlighting risks, improvements, and good practice

Supporting wider Cosy activity where required, including:

- Internal mechanical and technical support channels
- Product development and rollout projects
- Continuous improvement of assurance processes and standards

Be at the forefront of mechanical standards in low-carbon heating

Work on innovative products like the Cosy Heat Pump, with a growing trusted partner network

Be part of the Cosy Heat Pump roll out into Scotland

Genuine autonomy and influence over mechanical assurance and partner quality

Collaborative, forward-thinking team with opportunities to grow your technical and leadership skills