Client Services Manager

New-York City · New York CityFull-timemid

OtherClient Services Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

About Ogury Ogury is a global adtech company powered by Persona Intelligence,

Technical Tools

OtherClient Services Manager

About Ogury

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.
Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About The Role

The Client Services Manager at Ogury plays a key role in ensuring the day-to-day success of a defined portfolio of client accounts.

This position combines strong client relationship management with hands-on campaign execution and performance oversight across Ogury’s advertising solutions. You will be responsible for delivering successful campaign outcomes, maintaining high levels of client satisfaction, and supporting retention, while working with a high degree of ownership and autonomy.

The role partners closely with senior Client Services and commercial stakeholders to support more complex strategic initiatives and contribute to long-term client growth.

You’ll own and grow meaningful client relationships while staying hands-on with campaign execution and performance

You’ll work cross-functionally with Sales, Design, Product, Engineering, and senior Client Services leaders in a collaborative, international environment

You’ll develop strong strategic judgment and autonomy, with clear progression toward full strategic account ownership

Act as the main point of contact for a portfolio of clients, building strong, trusted relationships

Lead client onboarding, campaign launches, and ongoing account management

Set up, manage, and optimize campaigns to deliver against agreed KPIs

Monitor performance, pacing, and account health, proactively addressing risks and issues

Collaborate with Sales, Product, Engineering, and internal teams to support growth and retention

Deliver client training, insights, and clear reporting, including post-campaign analysis

Identify opportunities for optimization, upsell, and expansion based on performance and client needs

Experience in client services, account management, or campaign operations within digital media, adtech, or programmatic advertising

Strong client communication skills, with the ability to build trust and manage multiple stakeholders

A data-driven mindset and comfort analyzing performance metrics to drive optimization and insights

Solid understanding of campaign setup, trafficking, and performance management across digital channels