Regional Coordinator (QLD)

About Orange Sky

Orange Sky exists to support Australians who are facing challenges in their lives, including homelessness, financial hardship, limited access to laundry facilities or temporary displacement due to a natural disaster. We are committed to being there when it’s needed most, offering free laundry services, warm showers and friendly chats with our volunteers. Our volunteers and vans hit the road every day across Australia and New Zealand, helping folks feel seen, heard, and supported. Over the past nine years, we’ve met thousands of amazing people and heard some incredible stories. Now, we’re on the lookout for someone just as passionate to join our team and help keep the wheels turning, literally!

The Role

Are you passionate about making a real difference in the community? As we continue to grow our reach we are looking for a new superstar to help us to continue growing our impact. This role sits within our dynamic Operations team, where you’ll play a key part in ensuring our services run smoothly, our volunteer teams are thriving, and more people in need receive our support. We are open to candidates from QLD, NSW or VIC. 

As a Regional Coordinator, you’ll be the go-to person for volunteer leaders, service partners, and stakeholders, working behind the scenes to keep our mobile laundry and shower services running like clockwork. You’ll be building relationships, driving new initiatives, and helping us create even more positive connections in the community.

In particular you will be responsible for:

• Cultivate relationships and manage volunteer leadership teams as the primary point of contact for your designated area
• Maintaining the quality and consistency of service, safety, and culture throughout the services in your designated region, which includes incident and risk management
• Management & roll out of new shifts and services
• Monitor volunteer satisfaction and develop programs to ensure a great experience
• Relationship management with service providers, partner organisations, local councils, government, funders and other stakeholders as necessary to continue to promote and grow the work of Orange Sky in your region
• Identifying opportunities and gaps in service delivery and applying your subject matter expertise to addressing these

Convinced this is the role for you? Tick some boxes!

The ideal applicant will have experience in a similar role within a fast-paced environment, ideally within the not for profit sector and working with a large volunteer base. Moderate local regions and interstate travel will be required (average monthly 3-4 nights away). This is to undertake service visits, engage and celebrate, review potential new locations and to meet with current and potential new partners and service providers.

Additionally, they will ideally have;

• Demonstrated experience running volunteer programs and / or leading teams
• Relevant tertiary qualifications, or equivalent experience in community services or customer services
• Outstanding interpersonal skills with a demonstrated ability to communicate with a highly diverse range of people and manage a large and diverse workforce  
• Well-developed written skills, problem-solving ability and agility to learn and use new systems 
• Ability to travel and work flexibly as required 
• Excellent time management skills and the ability to manage complex and competing demands and meet deadlines  
• Ability to work both independently, and within a team 
• Proactive attitude, and a genuine passion for our cause
• You will require a drivers license, you will to be able to travel to shift locations and drive our van; we have policies to be able to support travel arrangements
• Willingness to learn new processes and systems 

Why Join Orange Sky?

At Orange Sky, we want every person to be "Better for Being Orange". That is every one of our volunteers, friends, and supporters, all while working together towards delivering our mission of "Positively Connecting Communities".  You not only get to work with an outstanding bunch of high-performing people, but you're supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

• A supportive, purpose-driven team that knows how to have fun
• An attractive and fair remuneration with salary packaging of up to $15,900 tax free per year
• A paid-out rewards scheme, additional gifted leave days & performance perk.
• Flexible approach to work
• Personal growth opportunities through our ‘My Career Pathway’
• Professional development fund (both formal and informal learning opportunities)
• Fitness Passport memberships on offer for you and your family to help support a healthy lifestyle;
• 6-12 weeks paid parental leave for primary care givers and 1 week for secondary caregivers, including superannuation in addition to the 18 weeks paid parental leave from the government. Plus support for parents returning to work;
• Orange Sky Australia has been recognised as an Inclusive Employer through DCA (Diversity Council Australia).
• Dog friendly offices - bring your (furry) best mate with you to work
• Additional leave including Orange Sky public holiday and gifted leave for high performance;
• Wellness initiatives and an Employee Assistance Program (EAP)
• And the warm fuzzies that come from doing something that really matters

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Sound Interesting?

Read the Position Description here or using the link below for more information

https://drive.google.com/file/d/1JRJLAfAe3KwJ8EsHzv4ej6ifGEqohZhJ/view?usp=sharing

Please contact Emma from the People & Engagement Team if you have any further questions at emma.duce@orangesky.org.au