Sales Development Representative (SDR)

Job Description – Sales Development Representative (SDR)

Department: Marketing

Reports To: Sales Development Manager

Location: Dallas Office (in-office role)

Salary: $65k + commission

Polygon is a global leader in property damage restoration, temporary climate control, and environmental solutions. We partner with contractors, developers, and owners to protect buildings, reduce risk, and deliver on-time, on-budget outcomes.

We are seeking Sales Development Representatives (SDRs) to join our growing team. As the first point of contact with potential clients, SDRs play a critical role in fueling Polygon’s sales pipeline. You will identify and qualify new opportunities in construction, food & industrial facilities, and institutional environments (universities, libraries, etc.), promoting the full portfolio of services and products including our IoT/digital solutions.

Prospecting & Lead Generation

• Conduct outbound prospecting via phone, email, LinkedIn, and other
• Respond to inbound inquiries and qualify
• Research target accounts and identify potential
• Support outbound and research projects in construction, food, industrial, and institutional markets.

Qualification & Handoff

• Use consultative questioning to understand customer needs and
• Qualify leads against established criteria and schedule discovery meetings for the sales team.
• Ensure seamless handoff of qualified leads to field sales

Tools & Processes

• Maintain accurate lead and opportunity data in the CRM (NetSuite, Salesforce, Dynamics, HubSpot, or similar).
• Leverage third-party databases and prospecting tools (e.g., ConstructConnect, Dodge, LinkedIn Navigator).
• Follow and personalize established templates and processes for consistency and efficiency.

Collaboration & Continuous Learning

• Work closely with the SDR Manager and Sales/Marketing teams to align outreach with business priorities.
• Provide feedback from conversations to help refine messaging and identify new
• Learn and apply solution-based selling approaches with training and coaching

Required

• 1–2 years of customer service, inside sales, or outbound calling experience (internships or entry-level roles included).
• Strong interest in sales, lead generation, and the construction/industrial services industry.
• Excellent verbal and written communication
• Comfortable making a high volume of outbound calls and digital touches
• Strong organizational skills with attention to
• Proficiency in Microsoft Office/Teams and willingness to learn CRM and prospecting tools.

Preferred

• Familiarity with construction industry platforms (ConstructConnect, Dodge Data).
• Exposure to digital/IoT solutions or facility management