Account Executive - Healthcare Marketing Agency

Client Management

• Operates as lead point of contact on assigned projects within the client account as determined by Account Supervisor
• Provides quality control of client deliverables and ensures the highest standards of quality control of client materials, initiates and aligns the creative brief details across the client and internal team, and manages both internal and external client expectations. Develops best practices protocols for internal project teams to facilitate quality control
• Coordinates and participates in content planning meetings with key content experts and personnel

Account Management

• Responsible for overall management and delivery of individual client project assignments
• Facilitate medical-legal-regulatory review process to ensure promotional items adhere to medical/regulatory/legal compliance, which may include and not limited to uploading documents, tagging and linking
• Acts as a subject matter expert demonstrating key knowledge of client tactics and deliverables
• Works with Project Management team to develop timelines and communicate milestones
• Executes project according to timelines and budgets; manages the internal team accordingly
• Identifies possible red flags in projects and proactively alerts team
• Takes detailed notes during all client interactions and prepares client contact reports and summarizes next steps
• Ensures relevant project materials are made available to meeting participants during internal client calls and external client meetings

Finance

• Contributes to the development of client proposals, budgets and reconciliations by identifying necessary tasks and coordinating with team members on assigned functions and hours
• Monitors budget including direct costs and labor costs; notifies the Account Supervisor of out of scope items and hours
• Assists Account Supervisor or similar client services role with the preparation and submission of applicable financial and forecasting reports

Departmental Responsibilities

• Provides standard and customized status and financial reports to clients at specified intervals (ie, on a weekly basis for client status meetings)
• Attends internal meetings with client services, meeting services, traffic and other key personnel to discuss project status as required

• Bachelor's degree in marketing, advertising, communications or related subject
• At least one year of experience as an Assistant Account Executive or Account Executive within an advertising, marketing, communication or related industry. 
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Flexibility for possible travel up to 5%
• Medical communications or healthcare industry experience is a plus
• Experience with writing SOWs and project briefs, as well as the ability to contribute to the development of strategic documents is preferred, but not required.

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