Business Process Analyst

## Company: Qualcomm Semiconductor Limited ## Job Area: Operations Group, Operations Group > Business Process Analysis General Summary: The Manufacturing Business Process Analyst (BPA) will identify, develop, deploy, and support business processes across Manufacturing and Supply Chain Operations. This role focuses on enabling scalable, flexible, and data-driven manufacturing processes by improving existing Business Processes and driving new capabilities aligned with business growth and operational excellence. The BPA will work closely with Manufacturing, Quality, Planning, Procurement, and IT teams to design and implement integrated system and process solutions. The role will support large-scale system and process integration initiatives, functional consolidation, and modernization efforts across internal and external manufacturing partners to meet organizational goals. The candidate should have deep semiconductor manufacturing, procurement and sourcing, module manufacturing, high-tech electronics assembly, and planning solutions. A background with hands on experience in business solution life cycle and deploying cross functional system-based solutions a must. The experience should consist of writing requirements document and functional specifications that capture business requirements thoroughly yet, succinctly. Highly skilled in change management processes even on difficult projects. Works closely with global team to embrace new solutions. Utilizes business process techniques such as RACI, process flows, swim-lane diagrams to develop solutions. Makes good design trade-offs to improve processes when challenged with resource constraints. Ensures design is consistent with future initiatives and scalable. Responsibilities : * Develop and recommend new / improved business process, policy and system solutions * Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities * Write functional specs capturing business requirements, Document user desktop procedures, Lead End User Training, Secure user support of new processes, and provide users process and systems training. * Lead status meetings, process development workshops, training sessions, project teams, etc, and facilitate communication between user community and project teams. Successful candidate will possess the following characteristics: * Excellent communication (oral and written), collaboration and presentation skills * Skilled at change management Demonstrate strong critical thinking and analytical skills Mastery of Data Management and Analysis (e.g. Excel, Tableau, etc.). * BPA can think holistically; and focus on limited scope enhancements at the same time. * All Qualcomm employees are expected to actively support diversity on their teams, and in the Company. Educational Requirements: Bachelor's, Business Administration and/or Information Technology and/or Supply Chain Management or related field. Tasks: * Business Engagement and Requirements Gathering * Solutioning Workshops * Developing Functional Specifications * Process Definition/Documentation * Creating Training Documentation * Conduct Demo’s and User Training * Process Mining and Enhancement Sessions * Testing Solutions * Facilitating User Acceptance Testing * Post-Production Solution Stabilization * Ad-hoc Production Support Scope: Advanced Planning Initiatives * Capacity Planning * Supply Execution * S&OP Cadences and Processes * Dashboard Reporting * Resource and Scenario Planning Minimum Qualifications: • Bachelor's degree in Business, Engineering, Operations, or related field. OR Associate's degree in Business, Engineering, Operations, or related field and 2+ years of related business process analysis experience. OR High School Diploma or equivalent and 3+ years of related business process analysis experience. Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.