Associate/ Senior Associate - Learning and Development

About Quantanite:
Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision.

About the Role:

We are hiring motivated individuals who will be responsible for identifying training needs, developing learning content, and supporting the delivery of training programs to support employee growth and business goals.

Working Hours: 10 AM to 7 PM.

Working Days: Monday to Friday

Work Mode: Hybrid

What you'll do:

• Work with stakeholders and business teams to identify training needs and skill gaps.
• Plan and support training programs based on business requirements.
• Develop training materials, presentations, and learning content.
• Ensure training content remains up to date and relevant.
• Coordinate with Subject Matter Experts (SMEs) to design effective learning solutions.
• Conduct classroom, virtual, and on-the-job training sessions.
• Manage training schedules, timelines, and rollout plans.
• Support training logistics and ensure smooth execution of programs.
• Track training effectiveness and recommend improvements where needed.
• Complete guided tasks and learning activities to continuously update functional and process knowledge.

Who can apply:

• Good communication and presentation skills
• Strong stakeholder management skills
• Content creation and facilitation skills
• Good planning and organizational ability
• Problem-solving and teamwork skills

What You'll Get:

• Competitive Salary
• Festival Bonuses
• Overtime Allowances
• Monthly Allowances (Transportation, Food)
• Paid Sick Leaves & Annual Leaves
• Medical Insurance
• Friendly Environment, Celebratory and Collaborative Culture
• Opportunity for Professional Development
• Regular Team and Organization-wide Event

Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.