Senior People Operations Program Coordinator

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

**This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH**

 

The Senior People Operations Program Coordinator is a key contributor to delivering a seamless employee experience and driving operational excellence across People Operations. Reporting to the Director, People Technology & Operations, this role coordinates and helps manage People Ops programs and projects, with a strong focus on Workday and our HR ticketing system. 

This Sr. Coordinator provides strong Workday expertise, manages employee lifecycle processes, and partners closely with cross‑functional teams to optimize workflows, improve data accuracy, and enhance compliance. The ideal candidate brings solid HR operations experience, operates independently within their scope, and proactively identifies and implements process improvements that scale with the business. 

• Experience: 2–5 years of relevant HR/People Ops experience; bachelor’s degree or equivalent experience. 
• Technical Skills: Strong Workday skills and experience with ticketing systems; comfort working with HR data, reports, and audits. 
• Operations & Scope: Demonstrated ability to own daily work and specific tasks with increasing judgment, handle routine escalations, and lead small initiatives or programs.
• Compliance Knowledge: Solid working knowledge of HR compliance practices, including I-9 verification, auditing best practices, and adherence to regional labor laws and regulatory requirements.
• Soft Skills:
• Strong prioritization, time management, and attention to detail. 
• Clear, concise communication with employees and cross‑functional partners.
• Proven problem‑solving mindset, identifying friction points and helping simplify processes across teams. 
• Openness to feedback and continuous improvement; actively seeks growth and adapts in a changing environment.