Account Manager, Enterprise

United StatesRemotemid

SalesAccount Manager

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Quick Summary

Key Responsibilities

Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.

Technical Tools

SalesAccount Manager

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

~2 min read

The Account Manager builds and maintains strong client relationships while serving as the primary point of contact between clients and internal teams. This role translates client objectives into strategic, results-driven marketing initiatives across SEO, paid advertising, social media, and other digital channels. The Account Manager ensures the effective execution of campaigns that align with client goals and deliver measurable outcomes. Through strong communication, strategic insight, and attention to detail, this role helps clients achieve online success and contributes directly to Scorpion’s overall performance and growth.

Scorpion supports a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of a Scorpion office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process.

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

Reasonable Accommodations

Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Responsibilities

~1 min read

→Client Relationship Management: Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
→Account Strategy: Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
→Account Reviews: Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
→New Business Development: Identify opportunities for upselling and expanding our services within existing client accounts.
→Team Collaboration: Work closely with internal teams, including the Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
→Budget Management: Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.

Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
Experience:
- 2+ year of professional experience in client-facing account management.
- Proven track record of upselling and growing client accounts.
- Proven ability to manage client relationships, understand their needs, and deliver results.
- Experience working with cross-functional teams to execute client strategies.
Skills
- Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
- Excellent attention to detail, with a keen understanding of budget constraints and project management
- Exceptional communication and relationship-building skills to foster trust with clients.
- A proactive approach to problem-solving and managing client expectations.
- Ability to multitask, prioritize, and perform well under pressure.
- Eagerness to learn new tools, platforms, and industry best practices.