C.G - SDR | 63192488531

______________________________________________________________________

Role:  Sales Development Representative
Priority Location: Latin America
Working Hours: 9AM - 5PM (Mon - Fri) EST
Salary Range: $1,300 - $2,000 USD ($) per month with OTE up to $2,000 (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)
Type of contract: Independent Contractor 
Type of job: Remote

About the Company:

We are a growing sports and orthopedic physical therapy clinic dedicated to helping athletes and active adults recover from injury, improve performance, and maintain active lifestyles. Our approach blends evidence-based treatment with performance-focused care, allowing patients not just to heal—but to return stronger. We pride ourselves on delivering highly personalized care and building long-term relationships with our patients.

The clinic is founder-led and currently expanding, with a new Physical Therapist recently joining the team. As patient demand continues to increase—driven by paid advertising, referrals, and inbound inquiries—we are building out our front-end sales function to support this growth.

About the Role:

We are hiring a Sales Development Representative (SDR) to take full ownership of inbound lead management, qualification, and appointment booking. This is a high-impact role where your work directly drives clinic growth by ensuring prospective patients are contacted quickly, properly qualified, and scheduled efficiently. You will work closely with the clinic owner and play a key role in building a scalable and predictable patient acquisition system.

Key Responsibilities:

• Manage and respond to all inbound leads, including:
  • Paid advertising form submissions
  • Social media inquiries
  • Incoming calls
  • Older or “stale” leads requiring follow-up
• Qualify leads based on our Ideal Customer Profile (ICP):
  • Athletes and active individuals
  • Use lifestyle and activity-based questions to determine fit
• Schedule initial evaluations (appointments) for Physical Therapists
• Maintain accurate records in the CRM:
  • Update deal stages
  • Ensure automations are triggered correctly
• Execute consistent and timely follow-ups to maximize conversions
• Collaborate with the owner to refine scripts, workflows, and performance

Required Qualifications & Skills:

• Experience in Sales Development, Appointment Setting, or Inside Sales
• Strong verbal and written communication skills
• Confident handling inbound leads and guiding conversations
• Highly organized with strong follow-up discipline
• Comfortable working independently in a remote environment
• Experience using CRM systems
• Fluent in English; Spanish is a plus

Nice-to-Have Qualifications & Skills:

• Background in healthcare, fitness, wellness, or physical therapy
• Experience with consultative or service-based sales
• Familiarity with inbound lead conversion

KPI’s & Success Metrics:

• 50–60% conversion rate from qualified leads to booked evaluations
• 2–3 booked evaluations per week per Physical Therapist (initial target)
• Fast response time to new inquiries (speed-to-lead is critical)
• High level of CRM accuracy and pipeline management