Sales Development Representative / Administrative Support - 19211

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Role: Sales Development Representative / Administrative Support

Priority Location: 

Working Hours: 40 hour week primarily within the UTC-6 (CST) timezone.

Salary Range: $1,500 – $2,000 / month

Type of contract: Full-Time 

Type of job: Remote

About the Company: 

Our client is a premier physical therapy provider dedicated to helping endurance athletes—runners, triathletes, and cyclists—perform at their peak and recover from injury with precision care. We move away from the "one-size-fits-all" clinical model, offering specialized, high-impact therapy that understands the specific demands of the athletic lifestyle.

We are a high-energy, growth-oriented team that values efficiency, empathy, and the pursuit of excellence in every patient interaction.

About the Role: 

As the Sales Development Representative & Administrative Support, you are the first point of contact for athletes looking to reclaim their performance. Your mission is to bridge the gap between a prospect's injury and their first evaluation. By effectively qualifying leads and managing the intricacies of our schedule, you directly impact our clinic’s growth and the recovery success of our clients.

• →Lead Prequalification: Conduct outbound/inbound calls to prospects to determine if they are the right fit for our specialized physical therapy evaluations.
• →Strategic Scheduling: Manage and optimize the calendars for multiple therapists, ensuring a seamless flow of appointments and handling reschedules with professionalism.
• →Lead Management: Maintain accurate records in our system, ensuring timely follow-ups with potential leads who haven't yet booked.
• →Administrative Excellence: Support the Business Partner with operational tasks that keep the "back office" running smoothly.
• →Team Collaboration: Act as the communication hub between prospective clients and the therapy team to ensure a "concierge-level" experience from start to finish.

Must-Have Qualitfications
 

• →The "Endurance" Voice: Exceptional verbal communication skills. You must feel comfortable, confident, and empathetic when speaking to clients over the phone.
• →Relevant Experience: 1–3 years in a sales development (SDR), lead generation, or high-level administrative role.
• →Organizational Mastery: You can juggle multiple schedules and administrative tasks without breaking a sweat or missing a detail.

• Healthcare Background: Previous experience working in physical therapy, sports medicine, or a general healthcare environment.
• Tech Savvy: Familiarity with CRM platforms (e.g., GoHighLevel, HubSpot) and scheduling software.
• Athletic Interest: An interest in endurance sports or fitness, helping you speak the "language" of our clientele.