Technical Support Representative
Quick Summary
Title: Technical Support Representative Location: (Remote) LATAM Preferred Schedule: Monday to Friday, 8 AM – 5 PM CST Compensation: Based on experience Language Requirement: Fluent English (C1/C2 proficiency) About the Role We're hiring a Technical Support Representative to join a…
Respond to incoming support inquiries via email (99% of support volume) Log, track, and manage internal support tickets using established tools and processes Collaborate closely with engineering, operations, and account management teams to ensure…
About the Role
~1 min readExperience working in a SaaS or tech-enabled service environment
Familiarity with the construction or building materials industry is a plus, but not required
Strong attention to detail and organizational skills
Comfortable navigating internal tools and communicating with cross-functional teams
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Helpdesk software (e.g. Zendesk, Freshdesk, Intercom, or similar)
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Internal ticketing platforms (e.g. Jira, Asana)
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ERP or order management systems
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Communication tools (e.g. Slack, Google Workspace, Notion)
What We Offer
~1 min readLocation & Eligibility
Listing Details
- First seen
- May 6, 2026
- Last seen
- May 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 44%
- Scored at
- May 6, 2026
Signal breakdown
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