Assistant Manager - Corporate Communication - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. 

Role Purpose: 

The Deputy General Manager - Operations - Global Service Centre will lead and oversee end-to-end shared services operations across Documentation, Invoicing, Customer Service, Process Excellence, Transitions, and Operational Transformation initiatives within the Global Service Centre. The role will be responsible for driving operational excellence, service delivery, process governance, automation, standardization, productivity improvement, stakeholder management, and continuous improvement initiatives across operational functions. The incumbent will play a pivotal leadership role in scaling operational capabilities, improving customer experience, driving operational efficiencies, and supporting organizational transformation objectives.

Designation: Deputy - Assistant Manager – Video & Graphics Corporate Communication - Global Service Centre
Location: Ghansoli, Navi Mumbai 
Reporting to: Senior Director - Corporate Communications  

Key Role Responsibilities:

People Management 

• Basic video editing and creation 
• Familiarity with tools like Adobe Suite, Canva, Synthesia, CorelDraw and other software solutions and AI tools (Midjourney, Adobe Firefly, DALL·E)
• Graphic designing for social media and website 
• Creating graphic elements, including typography, illustrations, logos, and icons, to be integrated into projects and deliverables
• Integrating motion graphics seamlessly into video footage and editing the final video for cohesive storytelling and enhancing overall visual quality
• Working closely with social media team and other relevant stakeholders to deliver on key projects for internal and external platforms 

Skills & Competencies

• Ability to work in a fast-paced environment while managing multiple projects simultaneously
• High level of creativity, attention to detail, and a willingness to experiment
• Complete ownership of projects with minimal supervision 
• Ensure consistent visual identity by adhering to global brand guidelines
• Stay updated on design trends, tools, AI advancements, and industry best practices to continuously enhance creative quality
• Basic understanding of customer needs and storytelling in a B2B environment 
• High learning agility in a fast-paced environment
• Global Creative Studio for onboarding, engagement and peer-to-peer learning  
• Brand space as a central repository for images and videos
• Tone of Voice guide 

Education & Qualifications:  
 

• Any Graduate

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.