Manager - Rail Operations - Rail & Inland Terminals

Manager – Domestic Operations - Rail & Inland Terminals
Job location - Bangalore/ Chennai - South 
Department - Operations

Key Responsibilities: 

•    Responsible for overseeing multiple locations in the South region, including three terminals across Bangalore and Chennai, collectively handling an average movement of 15-20 rakes per month.
•    The role entails managing complete end-to-end operations, ensuring timely execution, high operational efficiency, and seamless coordination across all functions.
•    Supervising daily terminal activities, rail operations, vehicle deployment, customer coordination, POD management, and overall inventory control.
•    Handling all aspects of railway operations, including liaison with local and divisional railway authorities - critical for maintaining compliance, preventing delays, and ensuring smooth coordination with the Railways.
•    Managing third-party staff and vendors deployed at these terminals, ensuring operational efficiency, attendance monitoring, and timely verification of bills.
•    Maintaining complete rake related reports in terms of operational and commercial activities and timely submission to Management, Customer Service, and Sales teams.
•    Maintaining strong relationships with Railway authorities at station and divisional levels to ensure timely placement and release of trains, secure necessary permissions, and avoid detentions or additional costs.
•    Maintain complete records of container inventory, gate-in/gate-out movements, and document tracking such as LR copies, weighment slips, e-way bills, and invoices for first and last mile locations.
•    Ensuring timely attachment of detached units at the assigned locations with their mother rake within specified SLAs
 

Education    
Postgraduate / MBA or equivalent from a reputed University

Experience    
Minimum 5 years proven experience in Rail and PFT  

Technical Skills      
Good knowledge on the Rail operations, ground operations, Railways norms and trade practices. Strong interpersonal skills and communication with Indian Railways.