Sales Engineer

Los Angeles,Los Angeles,Los AngelesRemoteFull-timemid

SalesSales Engineer

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Quick Summary

Overview

Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

Technical Tools

b2bcustomer-supportcybersecuritysaas

Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

At UpGuard, our Sales team continues to be the engine of our growth, moving beyond simple transactions to become trusted architects of digital resilience. In an era where third-party risk is more complex than ever, we maintain a highly collaborative, consultative culture that puts the customer’s security posture above all else.

Following a record-breaking 2025 where we shattered revenue targets and expanded our global footprint, we are entering 2026 with even greater momentum. We are seeking high-energy individuals who thrive in a fast-paced, AI-augmented sales environment. If you are hungry to sharpen your craft, possess a relentless desire to win, and want to sell a platform that is actively neutralising global cyber threats, we want to talk to you.

Why are we hiring for this role?

We are looking to further expand our Sales Engineer function in the US, to support our growing sales team. As a Sales Engineer at UpGuard, you will be the central technical point of contact for customers progressing through our sales funnel. We’re looking for a driven individual who possesses an inquisitive mind and excellent technical knowledge. By joining the Sales Engineer team in the US, you'll have a critical role in enabling our Account Executives and ensuring our customers have a world-class experience.

You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following:

Support prospects during trials/proof of concepts (POC) of the platform

Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements

Be the technical point of contact for any support queries during the trial process

Assist with customer security assessments, RFPs, and business cases as required

Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them

At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company

A solutions-driven problem solver who is innately curious and seeks to understand WHY

Proven ability to deliver product demonstrations and presentations to customers

Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process

A high degree of technical aptitude and an intrinsic willingness to learn

Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements

Information Technology or Software Engineering degree

Experience or a keen interest in cybersecurity

Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being

WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard

$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance

Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.

18 weeks paid Parental Leave: Irrespective of parenting role

Personal Leave Allowance: This includes sick & carer’s leave

Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance

Top-spec hardware: All team members will be provided with top-spec laptops for their role

Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work

Health Insurance: Health, dental, and vision insurance