Express Interest: Account Manager

Vantage Logistics is not currently hiring for this role, but we are continuing to grow and adding new positions every week. Please apply via this listing to express interest in the role. When an opportunity arises, we will contact applicants who have expressed interest here. 

At Vantage, an Account Manager is an employee who continuously manages customer accounts, maintains customer relationships, provides excellent customer service, and can always add value. Account Managers hold thorough knowledge of third-party logistic companies, represent the company’s brand, and are always customer focused.

What You’ll Do:

• Run reports through the internal TMS (Mcleod)
• Customer account oversight and management
• Understand the prospect to customer lifecycle
• Self-starter in lead generation through creative avenues- Including external websites, social media platforms, and lead generating systems
• Understand how to pursue prospects
• Understand how to provide value to customers and prospects to gain a larger platform for sales
• Conduct sales calls with new prospects to develop relationships and continuously update the CRM to build your own book of business
• Verify necessary information regarding customers, including sales, customer freight, and required carrier information
• Maintain customer relationships and expand customer base to eventually own accounts
• Negotiate with customers and prospects rates for lanes opportunities
• Communicate with sales and management team any account updates
• Thorough understanding of the logistics market to provide competitive pricing to customers
• Communicate and provide solutions to customers for issues that arise with their freight
• Make outbound calls and take inbound calls
• Know when management needs to be involved
• Abide by the company policies and procedures

Qualities of an Account Manager:

• Self-Motivated
• Financially Driven
• Proactive
• Communicative
• Personable
• Flexible
• Organized and Detail Oriented
• Problem-Resolution Expert
• Disciplined
• Team Player
• Ability to Multitask

Vantage’s Ideal Candidate:

Vantage’s ideal candidate is someone who understands the value of a third-party logistics company with operational and sales experience. Someone who is looking for a fast-paced environment and to pursue the next step in a company that provides a career path. Someone who is a self-starter, has the ability to multi-task, and is financially motivated.

Requirements and Skills:

• High School Diploma or equivalent education
• Preferred 1-2 years minimum of Account Management experience in the supply chain industry
• Experience in a fast-paced environment
• CRM, TMS and Microsoft Office experience
• Exceptional written and verbal communication
• Negotiation skills and tactics