Breast Care Center Office Assistant - PRN/Registry

Monday through Friday first shift hours available.

When you join Advocate Health, you are joining one of the nation’s largest nonprofit health systems, serving communities across Illinois and Wisconsin with a strong commitment to equity, excellence, and whole-person care.

At Advocate Health, we are redefining how, when, and where care is delivered—bringing human kindness to every step of the health journey. Guided by our Purpose, "From discovery to everyday moments, we’re redefining care—for you, for us, for all,” we are committed to creating a workplace where all teammates feel supported and empowered to grow. [MA I- Opti...ob posting | Word]

• Position Type: PRN / Registry
• Department Hours: Monday – Friday
• Shift: Day shift, 8 hours
• Coverage Needs: Supporting high-volume periods and staff vacations
• Training: Minimum 3 days/week for approximately one month

• High School diploma or equivalent
• 2–3 years of experience, preferably in a healthcare environment

• Knowledge of medical terminology
• Experience in a Breast Center, Radiology, or outpatient setting preferred

• Ability to work in a fast-paced environment with established time constraints
• Prolonged use of computers
• Ability to lift up to 35 pounds without assistance
• Use of patient handling equipment and team assistance when needed

• Strong verbal and written communication skills
• Typing proficiency of 50–60 WPM preferred
• Computer literate with experience using:
  • Microsoft Excel, Word, and PowerPoint
  • Multiple databases and software systems
  • Fax machine operation
• Strong organizational skills and attention to detail
• Ability to work effectively in a fast-paced environment

As a key member of the Breast Care Center team, you will help ensure timely coordination of patient care and department operations through administrative and workflow support.

• Process Penrad letters and reports accurately and in a timely manner
• Auto-commit Penrad reports throughout the day
• Print, verify, and distribute patient and physician correspondence
• Maintain strict patient confidentiality
• File and organize reports and documentation
• Fax reports to non-staff physicians

• Support timely reading of mammography exams
• Assist with preparation and organization of films for digitizing
• Coordinate retrieval and return of outside films and update logs
• Arrange imaging and requisitions per radiologist direction

• Answer phones professionally according to Advocate standards
• Facilitate patient flow within the Breast Care Center
• Assist physicians and teammates as needed
• Distribute incoming mail and correspondence

• Follow up with patient or physician offices to ensure accurate and timely orders
• Track outstanding vs. received orders
• Document issues or discrepancies appropriately
• Utilize systems to locate and verify orders

• Maintain working knowledge of:
  • Allegra, Penrad, Radnet
  • Care Connection, Scheduling.com, Lawson
  • Microsoft Office tools
• Ensure pathology reports are available

• Maintain department supply levels via Lawson and dietary services
• Schedule callback patients per radiologist request
• Adjust daily schedules to support patient and department needs

At Advocate Health, your work matters—to patients, teammates, and the communities we serve. If you are passionate about supporting care delivery and making a difference every day, we encourage you to apply.

This job description reflects the general nature of the role and is not intended to be an exhaustive list of responsibilities. Additional duties may be assigned as needed.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.