Specialist: Business Development

Business Management: Identify and develop new business opportunities across the regions and corporate and to work those opportunities to their successful conclusion

Strategy Development: Generate, evaluate and make recommendations on Personal Loans strategy as this relates to the customer value proposition and driving growth and sustainability from customer relationship portfolios Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities Sales Management

Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards  

Customer Relationship & Sales Management - The focus of the jobs in this Job Family is to drive customer relationship management and delivering the sale of products and/r services, providing sakes support and contribute towards business growth and sustainability through business development initiatives

Data management and Sales value creation . 

• Develop and implement sales enablement frameworks, processes, and tools  

• Support sales teams with training, playbooks, and performance resources  

• Partner with Sales, Marketing, and Product teams to ensure aligned messaging and campaigns  

• Improve sales productivity through CRM optimization and automation  

• Provide frontline support for deal structuring, proposals, and pipeline acceleration 

Data Management & Analytics 

• Manage and maintain sales data quality, governance, and integrity 

• Leverage CRM systems ( Salesforce) to track performance and customer insights 

• Develop dashboards and reporting for:  

• Pipeline health 

• Conversion rates 

• Sales performance KPIs 

• Conduct advanced analysis (segmentation, churn, upsell opportunities) 

• Translate data insights into actionable sales strategies 

Sales Strategy & Planning 

• Support the design and execution of go-to-market (GTM) strategies 

• Analyze market trends, competitor activity, and customer behavior 

• Identify growth opportunities across segments and channels 

• Assist in territory planning, quota setting, and sales forecasting 

• Drive continuous improvement in sales processes and methodologies  

Skills & Competencies 

Core Skills 

• Sales Enablement Strategy 

• Data Analytics & Data Management 

• CRM Systems & Sales Tools (Salesforce, Power BI, Excel) 

• Sales Process Optimization 

• Customer Value Management (CLV, retention, upsell models) 

• Business Intelligence & Reporting 

Analytical Skills 

• Strong quantitative analysis capabilities 

• Data storytelling and visualization 

• Forecasting and predictive modeling 

Commercial & Strategic Skills 

• Deep understanding of sales funnels and buyer journeys 

• Revenue growth strategy development 

• Market and competitive analysis 

Soft Skills 

• Stakeholder management 

• Communication and influencing skills 

• Problem-solving and critical thinking 

• Ability to translate data into business insights