Sr Director of Sales

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Sr. Director of Sales to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer retention and customer satisfaction, they turn to us.

Sr Director of Sales is responsible for developing strategic relationships with Administrators, OEM’s. Retailers, Managed Service Providers, Brokers and more; promoting AIG Warranty capabilities and developing our industry position as an Obligor, Underwriter and Administrator.  Building industry relationships, owning business development, and helping to guide our solution designs to support growth.  He/she will articulate our value proposition that will be used to approach prospective clients.  Build a robust pipeline of new potential clients, after which the account management team will support progress on negotiations and prioritize those with the greatest potential.

• Develop a pipeline of potential clients and lead sales activities to win new business as aligned with AIG Warranty leadership growth strategies.
• Provide industry insights and AIG strategic direction related to service contract offerings
• Work closely with VP of Business Development and National Accounts to provide current market and industry trends and anticipate hurdles to ensure that organizational design and tools are designed to remain competitive in the marketplace.
• Establishing good working relationships with potential clients, posturing self as trusted source of knowledge and innovation.
• Ensure that proposed client agreements align with operational process capacity of AIG and that AIG and its clients and partners can execute within the boundaries of the agreements.
• Partner with contracted third-party vendors when needed to support proposals for execution of sales and marketing strategies for new business.
• Initiate new business support from internal departments to ensure that new opportunities strategic goals are understood and can be delivered on appropriately, including customer service, service dispatch, claims, finance, underwriting, and IT.
• Work closely with Finance to forecast and plan both sales and cost related financial impacts of new business program(s) to overall AIG profit and loss.
• Provide input on operational strategies related to the growth and maintenance of existing and new clients.

• Knowledge: Solid understanding of insurance and extended warranty offerings and solutions for client risk mitigation
• Culture: Demonstrate commitment to:  Excellence, Teamwork, Innovation, Initiative, and Can-do Attitude.
• Presentation: Excellent presentation skills with a strong customer focus.
• Sales: Persuasive and effective communication skills throughout the sales cycle.
• Communication: Develop rapport with Executive level prospects and industry leaders.
• Financials: Understanding of financials, profitability, and basic understanding of risk.
• Execution: Ability to develop, implement and provide oversite to processes that provide positive results. 
• Proven experience in business development and sales required.
• Client relationship management experience required.
• College degree required.

Ready to take your career to the next level? We would love to hear from you.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.