Solutions Engineer

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 190 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

As a Solutions Engineer, you'll serve as the trusted technical advisor on our complex engagements across the MidMarket and Enterprise. You’ll work closely with our prospects and customers to translate business goals into scalable AI workflows built on our platform and integrated with their healthcare systems. You'll also work closely with internal teams to help ensure seamless deployment and adoption.

To be successful, you will need a strong understanding of patient access and engagement as well as technical depth in healthcare technology and AI.

This is an ideal role for a technical builder (three years into a pre-sales or solutions engineering career) who's excited about healthcare and AI, and who thrives in a fast-paced, mission-driven environment.

This role reports to the Director of Solutions Engineering.

• Experience with voice AI technology

• Familiarity with healthcare data formats (e.g., FHIR, HL7)

• Prior experience at a high-growth AI or healthcare technology startup
  
  

If based in Assort's San Francisco or New York hub offices, this role's OTE range is stated below.

OTE Range: SF or NYC (70/30 variable split) - $170K – $200K

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.