Call Center Sales Representative - Hybrid

Complete your application, assessment, and interview today. Applications are reviewed as they are received, allowing candidates who complete the process earlier to move forward sooner.

Need help completing the process? Join us for an upcoming open recruiting session in the Orlando area:

AT&T Call Center
12150 Research Pkwy
Orlando, FL 32826

Date: Thursday, October 22, 2026
Time: 10:00 AM – 3:00 PM

Walk-ins are welcome. Candidates will receive the same consideration whether they complete the interview online or at the hiring event.

Already completed your interview? There’s no need to attend the event. We’ll contact you soon with next steps.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. 

Our Call Center Sales Reps earn $18.68 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year.  Not to mention all the other amazing rewards that working at AT&T offers.

As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. 

• →Handle customer interactions (calls, chats, emails) in a fast-paced environment. 

• →Identify upselling opportunities and close deals to reach your sales and commissions targets. 

• →Accurately resolve issues related to service, billing, payments, and collections. 

• →Explain bills and product features clearly. 

• →Troubleshoot basic problems and seek higher support if needed. 

• →Build customer confidence and loyalty by resolving issues. 

• →Support various customer inquiries, including technical issues. 

• →Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. 

• →Paid training to set you up for success. 

• Commissioned sales experience highly preferred 

• Unwavering Customer Focus 

• Strong Work Ethic 

• Adaptability 

• Problem-Solving Skills 

• Attention to Details 

• You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) 
• Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). 
• You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. 

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! 

Career possibilities are limitless with AT&T.  You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! 

Your future is calling. Apply today! 

#LI-Hybrid 

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.