Sales Manager - Washington DC

• →Sales and Service Achievement
  • →Achieve retail sales goals (product & services) by assigned account, identifying strengths and weaknesses.
  • →Continuously monitor and analyze retail performance data within the assigned market to formulate action plans to address performance gaps and capitalize on opportunities.
  • →Effectively plan and execute new product launches and company programs, focusing on retail results.
  • →Utilize various and comprehensive training programs, covering sales techniques, service excellence, and client engagement.
• →Team Management and Development - This role may involve direct or indirect supervisory responsibilities depending on assignment and organizational structure.
  • →Build, lead, and develop high-performing teams across multiple locations and scopes.
  • →Provide ongoing coaching, training, and performance management to support team members’ growth, success, and overall well-being, while inspiring local teams to achieve excellence and embody Benefit values.
  • →Promote accountability, performance culture, and continuous learning within teams.
  • →Foster a positive work environment that promotes collaboration, innovation, and employee engagement while encouraging diversity and inclusivity within the team.
  • →Communicate closely with appropriate Benefit partners on all issues, concerns, and opportunities.
• →Retail Partnership and Development
  • →Foster a collaborative and results-oriented environment, providing guidance and support to achieve business targets and elevate brand performance.
  • →Act as the primary point of contact for all assigned retail partners, building trust through responsiveness, reliability, and a deep understanding of individual needs.
  • →Maintain a proactive dialogue with local retail partner leadership (regional, district, and store leaders), anticipating opportunities and addressing issues before they escalate.
  • →Negotiate with retail partners, ensuring optimal commercial conditions while preserving brand equity. Secure best locations and visibility for Benefit and identify key image drivers to strengthen brand presence.
• →Client Experience and Brand Representation
  • →Ensure that the highest level of client experience is consistently provided across all locations, creating a memorable and personalized experience for every client.
  • →Cultivate a positive and engaging environment for clients, store personnel, and employees.
  • →Develop and maintain strong relationships with key clients and stakeholders to enhance brand loyalty and reputation within the assigned market.
• →Business Development
  • →Act as a key business driver in developing and implementing local strategies aligned with overarching business objectives.
  • →Leverage strategic thinking and business analysis to propose innovative ideas and insights aimed at enhancing market performance.
  • →Analyze business trends and competitor activities within the assigned area to identify opportunities for growth and improvement.
• →Operational Excellence
  • →Oversee retail operations, including inventory management, visual merchandising, and promotional programming to maximize efficiency and profitability within the assigned market.
  • →Administer and track all budgets within the assigned market. Monitor and control expenses (T&E, freelance) within the set budget.
  • →Ensure compliance with Internal Control policies and Audit readiness.

• Ability to test and apply products to skin.
• Physical capability for tasks that may involve lifting (up to 50 lbs.).
• Continuous standing/walking for a minimum of 8 hours.
• Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
• Work in a fragrance-filled environment.
• Physical contact with clients/customers.
• Able to use a computer for prolonged periods (6-8 hours/day).
• Travel requirement (up to 80%).
• Typical schedule requires 80% in-store presence.

• Direct Reports (vary by market assignments):
  • Boutique Proprietors (BPs)
  • Sales & Services Leads (SSLs)
  • Brow & Beauty Experts (BBEs)

• A minimum of 2 years' experience in beauty sales or a related field.
• Proven track record of achieving sales and service goals.
• Must have proof of insurance, a current and valid driver’s license, and a reliable means of transportation.
• Cosmetology or Aesthetician license preferred. If not currently licensed, company-sponsored training may be provided.
• Must be authorized to work in the U.S. and successfully complete the E-Verify process.
• Must be able to work nights, weekends, and some holidays, as needed to meet the requirements of the business.
• Ability to travel within the assigned geography, by air if necessary, for up to 4 days per week.

• Leadership: Team Management, People Development, Caring Leadership, Influence
• Business Acumen: Retail Strategy, Sales Management, Financial Management, Business Development, Entrepreneurial Spirit, Forward Thinking, Global Perspective, Industry Trend Analysis
• Client Focus: Client Obsessed
• Operational Skills: Operational Excellence, Inventory Management, Retail Management, Time Management
• Interpersonal & Communication: Adaptability, Networking, Negotiation, Impact Driven, Strong Written and Verbal Communication Skills with Internal and External Clients, Ability to Work Independently
• Analytical: Ability To Track and Monitor a Large Amount of Retail Data, Industry Trend Analysis, Data Analysis and Interpretation, Data Reporting through Dashboards and Reports
• Technical: Advanced Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Booxi, PowerBI, Learning Management Systems, or Similar

• The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee from time to time.
• The scope of the job may change as necessitated by business demands.

The target salary range for this position is $68,000 – $93,500 annually. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/perks; life insurance; disability insurance; and flexible spending accounts.