Account Manager

You will:

• Drive new business acquisition by identifying, targeting, and converting high-potential prospects across key sectors
• Build and maintain a strong pipeline, managing opportunities from lead generation through to contract negotiation and close
• Adopt a consultative sales approach, uncovering client challenges and positioning tailored technology solutions
• Take ownership of onboarding new clients, ensuring a seamless transition from prospect to active account
• Develop and grow key accounts, identifying upsell, cross-sell, and expansion opportunities post-sale
• Act as a trusted advisor, building long-term relationships based on value, insight, and delivery
• Collaborate with internal teams (marketing, delivery, technical) to create compelling proposals and ensure successful outcomes
• Maintain visibility of account performance, pipeline activity, and revenue forecasting via CRM tools
• Continuously refine your approach to both new business and account growth, contributing to best practices across the team

• 3–5+ years’ experience in consultative sales / business development / account management within IT services, software, or technology solutions
• Proven track record of winning new business and growing client accounts
• Experience managing the full sales lifecycle, from prospecting through to deal closure and account development
• Strong understanding of technology solutions / IT services / managed services
• Exposure to public sector procurement and frameworks would be advantageous
• Experience using CRM systems and sales reporting tools

• Strong commercial acumen with the ability to identify and convert opportunities
• Excellent relationship-building skills, with the ability to engage stakeholders at all levels
• Ability to balance new business focus with ongoing account management responsibilities
• Confident communicator with strong presentation and proposal writing skills
• Skilled in negotiation, influencing, and closing deals
• Proactive, organised, and comfortable working both independently and collaboratively

• Results-driven with a strong ownership mindset
• Resilient and adaptable in a fast-moving environment
• Naturally curious, with an interest in emerging technologies and market trends
• Builds trust quickly and maintains high professional standards
• Positive, collaborative, and solutions-focused

• Competitive base salary + commission structure
• Pension scheme
• Private healthcare and life assurance
• Generous holiday allowance with option to purchase additional leave
• Flexible working (home/office options)
• Laptop and home working support
• Ongoing training and development investment
• Opportunities to contribute to meaningful projects and initiatives