Marketing/Inside Sales Representative

At Pediatric Home Service (PHS), we help children with medical complexities live their best lives — at home, with their families and in their communities. Our teams work together to provide specialized pediatric care, equipment, education, and support while making the healthcare experience easier for the families we serve.

Our Breast Pump Depot team is looking for a relationship-driven Marketing Representative to help grow our presence throughout the Waco market. This role combines healthcare outreach, customer service, education, and business development with a focus on supporting moms, babies, healthcare providers, and community partners.

You’ll spend time building relationships in the community while also supporting customers and patients throughout their experience with Breast Pump Depot.

- Build and maintain relationships with healthcare providers, medical offices, hospitals, clinics, and community partners
- Educate referral sources on Breast Pump Depot products and services
- Identify opportunities to develop new referral relationships and grow the market
- Maintain consistent communication and follow-up with existing accounts
- Represent Breast Pump Depot and PHS professionally at community and outreach events
- Provide education to customers and patients on the proper use, safety, and storage of products
- Assist with delivery of medical supplies when needed
- Respond to customer questions or concerns and coordinate timely solutions
- Maintain accurate documentation of customer interactions, concerns, and resolutions
- Protect patient confidentiality and follow HIPAA and applicable compliance requirements
- Collaborate with internal teams to create a positive experience for patients, families, and referral partners
- Identify opportunities to improve processes, communication, and the overall customer experience

- 1–3 years of sales, marketing, outreach, healthcare, or relationship-building experience preferred
- Healthcare or medical sales experience is a plus, but not required
- Strong interpersonal skills and confidence building relationships with new people
- Excellent written and verbal communication skills
- Self-motivated and comfortable independently managing outreach and follow-up
- Strong organizational skills with the ability to manage multiple relationships and priorities
- Comfortable with local travel and spending time in the community
- Proficiency with Microsoft Office and general technology
- College degree preferred

At PHS, every role contributes to helping children and families thrive. We’re looking for someone who enjoys connecting with people, building meaningful partnerships, and representing a mission-driven organization in the community.

Benefits:

Eligible employees have access to benefits including:

• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• Paid holidays
• 401(k)
• Short- and long-term disability and life insurance
• Tuition reimbursement and professional development opportunities

Interested candidates are encouraged to apply and learn more about joining the Pediatric Home Service team.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123