Restaurant Supervisor - J's Restaurant

As a Food & Beverage Supervisor, you are the heartbeat of our dining operations. You will bridge the gap between leadership and frontline service, ensuring our guests experience genuine Texas hospitality while our associates feel supported and empowered. This is a high-visibility leadership role that requires a blend of operational savvy and a passion for luxury service.

• Shift Management: Oversee daily operations, including opening/closing procedures, floor plans, and reservation management.
• Quality Control: Conduct daily taste panels and menu classes to ensure only premium products reach our guests.
• Facility Oversight: Maintain a safe, sanitary environment and manage repair/maintenance needs through proactive work orders.
• Financial Integrity: Execute revenue and check-control procedures while monitoring staffing levels against forecast and budget.

• Development: Train staff on Horseshoe Bay Resort and Crescent service standards; reinforce empowerment principles.
• Performance: Manage daily associate relations, ensure fair station rotations, and oversee accurate scheduling and time adjustments.
• Culture: Foster a motivated, well-trained team by providing active support on the floor during peak service hours.

• Presence: Maintain a constant, welcoming presence on the floor to seek feedback and resolve operational challenges (call-outs, unexpected bookings) in real-time.
• Continuous Improvement: Support the Quality Improvement Process to elevate the overall guest experience.

• Experience: Minimum two (2) years of food service or related hospitality experience.
• Certifications: 18+ years of age; valid TABC and Food Handler’s certificates required.
• Education: High school diploma or GED required; college coursework in Hospitality or Management preferred.
• Leadership: Demonstrated ability to lead a team and work effectively in a high-pressure environment.
• Schedule: Ability to work a flexible schedule (evenings, weekends, holidays) based on 24/7 business needs.

• Ability to stand/walk for extended periods and lift up to 50 lbs.
• Strong problem-solving skills and the ability to stay calm under pressure.
• Commitment to maintaining a clean, safe, and environmentally responsible workspace.