Sales Manager

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace - shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand, this is the team for you.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

The Sales Manager will lead Deliveroo Kuwait’s Sales team, responsible for enlisting the top partners and chains in Kuwait. This includes closing any supply gaps compared to competitors and onboarding new partners to the Deliveroo platform. The role involves setting the sales strategy, leading the sales team, and equipping them with the necessary tools and reporting metrics to monitor performance and enhance efficiency.

Here’s what your day-to-day might look like:

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  Develop and implement sales strategies to accelerate new partner acquisitions in the Kuwait market (sales headcount, sales velocity, selection targets, commercial enablers, geography, and leadpool prioritization, etc) with detailed initiatives presented to local management in alignment with regional and business objectives

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  Lead high-profile meetings with F&B groups to foster partnerships and lead sales negotiations

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  Provide support to the team during challenging negotiations with key partners and act as an escalation point when required

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  Improve function efficiencies (sales leads cycle, tracking tools, and reporting)

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  Collaborate cross-functionally with account managers, marketing, and operations teams to deliver a seamless experience to partners

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  Share learnings and best practices with regional counterparts to support continuous improvements across markets

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  Periodically report on sales performance and partner selection to local management and senior stakeholders

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  Gather competitor insights and support the team leads in driving sales initiatives to accelerate sales velocity

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  Lead, develop, and mentor direct reports (Team Leads and Business Development Managers)

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Education - BSc/BA in business or related field; MSc/MA/MBA is preferable

• Experience - 5+ years of sales experience, 2+ years managing >3 direct reports, preferably within a high-growth company

• Skillset - Strong analytical skills; well-organized with excellent leadership qualities; strong communication (verbal and written), negotiation skills, and proven ability to coach and develop a high-performing team

• Knowledge required: Previous experience in the Kuwait restaurant industry is a plus.

• Characteristics: Highly motivated self-starter capable of driving yourself and your team to achieve targets

• Proven success leading sales teams within high-growth environments

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!