Business Development Representative

• Prospect New Accounts – Research and identify target credit unions and community banks, reaching out via phone, email, LinkedIn, and other channels to introduce Eltropy.
• Qualify Leads – Engage prospects in meaningful discovery conversations, uncover their challenges, confirm fit, and schedule qualified meetings for Account Executives.
• Generate Pipeline – Build and maintain a steady flow of qualified opportunities to help the sales team hit revenue goals.
• Follow-Up & Nurture – Stay in touch with prospects who are not yet ready to buy, keeping them engaged until the timing is right.
• Collaborate with Sales & Marketing – Work closely with Account Executives and Marketing on outreach strategies, campaigns, and account planning.
• Handle Inbound Leads – Triage and qualify inbound interest from webinars, events, or campaigns to convert them into sales opportunities.
• Stay Market-Savvy – Keep up to date on the credit union and community bank market to identify trends, opportunities, and cross-sell potential.
• Maintain CRM Discipline – Log all outreach, conversations, and meetings in Salesforce to ensure visibility and accuracy across the team.
• Be an Eltropy Ambassador – Share our story, represent our values, and deliver a great first impression to every prospect.
  
  

• Experience: 1–5 years as a Business Development Representative at a B2B software or technology company.
• Outbound Expertise: Proven success with cold outreach, including emails, calls, and LinkedIn prospecting.
• Industry Knowledge (Preferred): Familiarity with the credit union landscape or prior experience selling to financial institutions.
• Communication: Strong verbal and written skills; able to simplify complex ideas and build rapport quickly.
• Drive: Self-motivated, resilient, and eager to learn. Comfortable with rejection and quick to bounce back.
• Collaboration: Ability to work effectively in a remote or hybrid environment with a team of remote Account Executives.
• Tech Savvy: Knowledge of Salesforce, LinkedIn Sales Navigator, or Outreach is a plus (training provided if needed).
• Work Style: Organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Tools Experience: Exposure to Salesforce (required), FinNav, Gong, and ZoomInfo preferred.
  
  

Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities.

• Customers are our North Star
• No Fear - Tell the truth
• Team of Owners
  
  

Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.